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Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to CRM
Chiranjeevi, H. S.; Shenoy, Manjula K.; Diwakaruni, Syam S. - In: International journal of electronic customer … 12 (2019) 1, pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
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Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal; Ranjan, Jayanthi; Singh, Raghuvir - In: International journal of electronic customer … 5 (2011) 2, pp. 171-201
Persistent link: https://www.econbiz.de/10009297339
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Identifying new innovative services using M&A data : an integrated approach of data-driven morphological analysis
Ha, Sohee; Geum, Youngjung - In: Technological forecasting & social change : an … 174 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013209482
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Applying decision tree data mining for online group buying consumers' behaviour
Sheu, Jyh-jian; Chang, Yao-wen; Chu, Ko-tsung - In: International journal of electronic customer … 2 (2008) 2, pp. 140-157
Persistent link: https://www.econbiz.de/10003836331
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Global nanotechnology research literature overview
Kostoff, Ronald N.; Koytcheff, Raymond G.; Lau, … - In: Technological forecasting & social change : an … 74 (2007) 9, pp. 1733-1747
Persistent link: https://www.econbiz.de/10003675765
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Measures for knowledge-based economic development : introducing data mining techniques to economic developers in the state of Georgia and the US South
Shapira, Philip; Youtie, Jan - In: Technological forecasting & social change : an … 73 (2006) 8, pp. 950-965
Persistent link: https://www.econbiz.de/10003381736
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Analysis of patent documents with weighted association rules
Altuntas, Serkan; Dereli, Türkay; Kusiak, Andrew - In: Technological forecasting & social change : an … 92 (2015), pp. 249-262
Persistent link: https://www.econbiz.de/10011389679
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A structured approach to explore knowledge flows through technology-based business methods by integrating patent citation analysis and text mining
No, Hyun Joung; An, Yoonjung; Park, Yongtae - In: Technological forecasting & social change : an … 97 (2015), pp. 181-192
Persistent link: https://www.econbiz.de/10011535091
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A content analysis of online promotion strategies among different types of websites
Cheng, F. F.; Wu, C. S.; Huang, Y. T. - In: International journal of electronic customer … 7 (2013) 3/4, pp. 208-218
Persistent link: https://www.econbiz.de/10010396374
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A bibliometric method for measuring the degree of technological innovation
Yeo, Woondong; Kim, Seonho; Park, Hyunwoo; Kang, Jaewoo - In: Technological forecasting & social change : an … 95 (2015), pp. 152-162
Persistent link: https://www.econbiz.de/10011474589