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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
149
Relationship marketing
140
E-commerce
38
Electronic Commerce
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34
Consumer behaviour
32
Customer satisfaction
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Keramati, Abbas
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Sangle, Purnima S.
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Bhatnagar, Vishal
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Muhammad Anshari
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Abu-Shanab, Emad
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Al-nassar, Bilal Ali Yaseen
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Albadvi, Amir
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Alhawari, Samer
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Askari, Narges
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Aziz, R. Abd El
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Essawi, N. El
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Gupta, Ashish
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Mohammad Nabil Almunawar
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
725
Journal of retailing and consumer services
584
Industrial marketing management : the international journal for industrial and high-tech firms
432
SpringerLink / Bücher
365
International journal of hospitality management
291
NBER working paper series
269
Working paper / National Bureau of Economic Research, Inc.
240
The journal of services marketing
229
NBER Working Paper
228
Working paper
217
The journal of business & industrial marketing
216
The service industries journal
193
The world economy : the leading journal on international economic relations
181
Journal of strategic marketing
180
European Journal of Marketing
176
Journal of the Academy of Marketing Science
176
Discussion paper / Centre for Economic Policy Research
172
CESifo working papers
167
Journal of international economics
166
Applied economics
147
Policy research working paper : WPS
136
Journal of marketing
126
International journal of contemporary hospitality management
125
Journal of Business & Industrial Marketing
124
Cogent business & management
119
Journal of hospitality marketing & management
119
Journal of travel and tourism marketing
119
Journal of service research : JSR
118
Asia Pacific journal of marketing and logistics
116
International Journal of Productivity and Performance Management
116
International business review : the official journal of the European International Business Academy
115
Tourism management : research, policies, practice
114
The journal of product & brand management
111
The journal of brand management : an international journal
110
RIETI discussion paper series
109
Gabler Edition Wissenschaft
107
Journal of service management
107
Applied economics letters
106
Journal of retailing
104
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ECONIS (ZBW)
140
OLC EcoSci
9
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1
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
2
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
3
A Critical Success Factor model for CRM implementation
Silva, Rui Vinhas da
;
Rahimi, Ilan Daniel's
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10003754235
Saved in:
4
Technology dimension of CRM : the orientation level and its impact on the business performance of SMEs in Malaysia
Bin Ismail, Hishamuddin
;
Talukder, Dilruba
;
Panni, …
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 16-29
Persistent link: https://www.econbiz.de/10003754242
Saved in:
5
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth
;
Chou, Yu-Ting
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Saved in:
6
Design of a generic customer relationship strategy management system
Kwok, K. C. M.
;
Choy, King Lun
;
Lau, Henry
;
Kwock, S. K.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 109-131
Persistent link: https://www.econbiz.de/10003754311
Saved in:
7
Electronic commerce for low involvement consumer goods : success factors of Thai online merchants
Rotchanakitumnuai, S.
;
Speece, Mark
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 132-154
Persistent link: https://www.econbiz.de/10003754317
Saved in:
8
On leveraging e-services for effective Relationship Management : exploring the necessary technological components
Galbreath, Jeremy
;
Hoffman, K. Douglas
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 155-168
Persistent link: https://www.econbiz.de/10003754320
Saved in:
9
The finance-CRM nexus : measure of performance effectiveness
Oh, K.
;
Durden, G.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 184-199
Persistent link: https://www.econbiz.de/10003754328
Saved in:
10
Cause related marketing : commercialism or altruism ; finding the balance?
Svensson, Göran
;
Wood, Greg
- In:
International journal of electronic customer …
1
(
2007/08
)
3
,
pp. 231-241
Persistent link: https://www.econbiz.de/10003754354
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