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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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BI
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Betriebliches Informationssystem
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Beziehungsmarketing
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Al-Busaidi, Kamla Ali
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Al-Zadjali, Mohamed
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International journal of electronic customer relationship management : IJECRM
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
6
International journal of business information systems : IJBIS
2
Customer-centric knowledge management : concepts and applications
1
Information diffusion management and knowledge sharing ; volume 2
1
International Journal of Knowledge Management (IJKM)
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Journal of Enterprise Information Management
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Journal of International Education in Business
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Knowledge management in emerging economies : social, organizational and cultural implementation
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ECONIS (ZBW)
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Aligning customer knowledge management tools with business strategy
Al-Busaidi, Kamla Ali
- In:
International journal of electronic customer …
7
(
2013
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10010395820
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The values of BI-empowered customer service in telecom
Al-Zadjali, Mohamed
;
Al-Busaidi, Kamla Ali
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 363-383
Persistent link: https://www.econbiz.de/10011989800
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