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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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International journal of electronic customer relationship management : IJECRM
Journal of marketing research : JMR
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Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
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