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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
143
Relationship marketing
143
E-commerce
39
Electronic Commerce
39
Consumer behaviour
34
Konsumentenverhalten
34
Customer satisfaction
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Kundenzufriedenheit
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customer relationship management
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Keramati, Abbas
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Chen, Tser-yieth
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Ganesh, K.
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Madhani, Pankaj M.
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Muhammad Anshari
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Sangle, Purnima S.
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Sohn, Changsoo
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Al-nassar, Bilal Ali Yaseen
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Alhawari, Samer
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Awasthi, Preety
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Lee, Dong-il
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Lee, Hyejun
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Mohammad Nabil Almunawar
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Moshki, H.
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Nazari-Shirkouhi, Salman
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Parthiban, P.
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Punniyamoorthy, M.
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Sinisalo, Jaakko
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Zavareh, Javad Toufighi
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
659
Journal of retailing and consumer services
583
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
311
International journal of hospitality management
293
The journal of services marketing
225
The journal of business & industrial marketing
196
The journal of management development
189
The service industries journal
188
Journal of the Academy of Marketing Science
172
Journal of strategic marketing
171
Journal of management education : a publication of the Organizational Behavior Teaching Society
133
International journal of contemporary hospitality management
125
Journal of marketing
124
European Journal of Marketing
118
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
116
Tourism management : research, policies, practice
112
Cogent business & management
111
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
108
Gabler Edition Wissenschaft
108
Journal of retailing
108
Marketing intelligence & planning
108
The international journal of management education
107
The journal of brand management : an international journal
107
Journal of service management
106
Journal of Business & Industrial Marketing
105
Psychology & marketing
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Management learning : the journal for managerial and organizational learning
100
Journal of business ethics : JOBE
98
Academy of Management learning & education : AMLE
96
European journal of marketing : EJM
96
Services marketing quarterly
95
Business horizons
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
88
Harvard-Business-Manager : das Wissen der Besten
86
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ECONIS (ZBW)
144
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1
The impact of leadership type, employee motivation and job satisfaction on the performance of Greek Lifelong Learning Training
Theoharis, Dimitrios
;
Katavelos, Antonios
; …
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 39-53
Persistent link: https://www.econbiz.de/10011687963
Saved in:
2
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
3
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
4
Enhancing customer loyalty in financial service through harnessing relationship marketing : the mediating effects of brand image
Pramanik, Shah Alam Kabir
;
Azam, Md. Shah
;
Rakib, Md. …
- In:
International journal of electronic customer …
14
(
2024
)
2
,
pp. 181-205
Persistent link: https://www.econbiz.de/10015064323
Saved in:
5
A Critical Success Factor model for CRM implementation
Silva, Rui Vinhas da
;
Rahimi, Ilan Daniel's
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10003754235
Saved in:
6
Technology dimension of CRM : the orientation level and its impact on the business performance of SMEs in Malaysia
Bin Ismail, Hishamuddin
;
Talukder, Dilruba
;
Panni, …
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 16-29
Persistent link: https://www.econbiz.de/10003754242
Saved in:
7
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth
;
Chou, Yu-Ting
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Saved in:
8
Design of a generic customer relationship strategy management system
Kwok, K. C. M.
;
Choy, King Lun
;
Lau, Henry
;
Kwock, S. K.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 109-131
Persistent link: https://www.econbiz.de/10003754311
Saved in:
9
Electronic commerce for low involvement consumer goods : success factors of Thai online merchants
Rotchanakitumnuai, S.
;
Speece, Mark
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 132-154
Persistent link: https://www.econbiz.de/10003754317
Saved in:
10
On leveraging e-services for effective Relationship Management : exploring the necessary technological components
Galbreath, Jeremy
;
Hoffman, K. Douglas
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 155-168
Persistent link: https://www.econbiz.de/10003754320
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