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Emotional dissonance and emotional exhaustion among hotel employees in Nigeria
Karatepe, Osman M.; Aleshinloye, Kayode Dare - In: International journal of hospitality management 28 (2009) 3, pp. 349-358
Persistent link: https://www.econbiz.de/10003855798
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The effects of job and personal resources on hotel employees' work engagement
Karatepe, Osman M.; Olugbade, Olusegun A. - In: International journal of hospitality management 28 (2009) 4, pp. 504-512
Persistent link: https://www.econbiz.de/10003875548
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Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees
Kim, Peter Beomcheol; Murrmann, Suzanne K.; Lee, Gyumin - In: International journal of hospitality management 28 (2009) 4, pp. 612-619
Persistent link: https://www.econbiz.de/10003875875
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Hotel service providers' emotional labor : the antecedents and effects on burnout
Kim, Hyun Jeong - In: International journal of hospitality management 27 (2008) 2, pp. 151-161
Persistent link: https://www.econbiz.de/10003687368
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The effect of psychological capital on conflicts in the work-family interface, turnover and absence intentions
Karatepe, Osman M.; Karadas, Georgiana - In: International journal of hospitality management 43 (2014), pp. 132-143
Persistent link: https://www.econbiz.de/10010427926
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Workplace bullying in the hospitality industry : a hindrance to the employee mindfulness state and a source of emotional exhaustion
Said, Hamad; Tanova, Cem - In: International journal of hospitality management 96 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012585674
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Hospitality workers' COVID-19 risk perception and depression : a contingent model based on transactional theory of stress model
Yan, Jiaqi; Kim, Sunghoon; Zhang, Stephen X.; Foo, Maw Der - In: International journal of hospitality management 95 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012547994
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A diary study of work consequences for hotel employees victimized by supervisor from a demand-resource perspective on employee emotions
Park, In-Jo; Kim, Peter Beomcheol; Jung, Heajung; Yun, … - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425076
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Customer mistreatment and employee well-being : a daily diary study of recovery mechanisms for frontline restaurant employees in a hotel
Fu, Yang; Lu, Mengqian; Huang, Xiaoyu - In: International journal of hospitality management 91 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012389407
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How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences
Wong, Antony King Fung; Kim, Seongseop; Kim, Jungkeun; … - In: International journal of hospitality management 93 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012435962