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~isPartOf:"International journal of hospitality management"
~isPartOf:"Springer eBook Collection"
~subject:"Hotel industry"
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Hotel industry
Beziehungsmarketing
340
Relationship marketing
340
Consumer behaviour
188
Konsumentenverhalten
188
Organisatorischer Wandel
187
Organizational change
187
Kundenzufriedenheit
152
Customer satisfaction
151
Dienstleistungsqualität
140
Service quality
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Hotellerie
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Organizational behaviour
89
Verhalten in Organisationen
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Gastronomie
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Restaurant industry
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Digitalisierung
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Work behaviour
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Brand management
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Markenführung
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Strategisches Management
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Arbeitszufriedenheit
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Job satisfaction
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Change Management
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Brand image
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Markenimage
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Customer service
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Kundenservice
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Confidence
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Krankenhaus
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Unternehmenskultur
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Vertrauen
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Hospital
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Han, Heesup
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International journal of hospitality management
Springer eBook Collection
International journal of contemporary hospitality management
53
Journal of hospitality marketing & management
44
Tourism management : research, policies, practice
30
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
Journal of travel and tourism marketing
17
Tourism management perspectives : TMP
11
Journal of hospitality and tourism insights
8
Journal of retailing and consumer services
8
Global business and finance review
7
Journal of business research : JBR
7
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Tourism and hospitality research : the surrey quarterly review
6
Cornell hospitality quarterly : CQ
5
International journal of services and operations management : IJSOM
5
International journal of technology marketing : IJTMkt
5
Journal of revenue and pricing management
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Tourism economics : the business and finance of tourism and recreation
5
International journal of services, economics and management
4
Journal for global business advancement : JGBA
4
Journal of vacation marketing
4
The Cornell hospitality quarterly
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism and hospitality research : THR
4
Tourism review : the official journal of the AIEST
4
Administrative Sciences : open access journal
3
Advances in hospitality and leisure
3
International journal of business and economics
3
International journal of electronic customer relationship management : IJECRM
3
International journal of leisure and tourism marketing : IJLTM
3
Journal of international business and economics : JIBE
3
Journal of service theory and practice
3
Journal of vacation marketing : an international journal
3
The Cornell School of hotel administration handbook of applied hospitality strategy
3
The journal of services marketing
3
The service industries journal
3
Total quality management & business excellence
3
Cogent business & management
2
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ECONIS (ZBW)
114
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1
Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
International journal of hospitality management
63
(
2017
),
pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
Saved in:
2
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
3
Perceived organizational change in the hotel industry : an implication of change schema
Chiang, Chun-fang
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 157-167
Persistent link: https://www.econbiz.de/10003964249
Saved in:
4
Voice behavior and performance ratings : the role of political skill
Hung, Hao-kai
;
Yeh, Ryh-song
;
Shih, Hsin-yu
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 442-450
Persistent link: https://www.econbiz.de/10009503298
Saved in:
5
The link between environmental uncertainty, organizational agility, and organizational creativity in the hotel industry
Darvishmotevali, Mahlagha
;
Altinay, Levent
;
Köseoglu, …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241802
Saved in:
6
Assessing dimensions of organizational trust across cultures : a comparative analysis of US and Indian full service hotels
Chathoth, Prakash K.
;
Mak, Brenda
;
Sim, Janet
;
Jauhari, …
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 233-242
Persistent link: https://www.econbiz.de/10008907673
Saved in:
7
Ethical contexts and employee job responses in the hotel industry : the roles of work values and perceived organizational support
Cheng, Pi-yueh
;
Yang, Jen-te
;
Wan, Chin-sheng
;
Chu, Mei-chin
- In:
International journal of hospitality management
34
(
2013
),
pp. 108-115
Persistent link: https://www.econbiz.de/10009766724
Saved in:
8
Justice perceptions and drives of hotel employee social loafing behavior
Luo, Zhenpeng
;
Qu, Hailin
;
Marnburg, Einar
- In:
International journal of hospitality management
33
(
2013
),
pp. 456-464
Persistent link: https://www.econbiz.de/10009746329
Saved in:
9
The influence of corporate culture and workplace relationship quality on the outsourcing success in hotel firms
Zoghbi-Manrique-de-Lara, Pablo
;
Ting-Ding, Jyh-Ming
- In:
International journal of hospitality management
56
(
2016
),
pp. 66-77
Persistent link: https://www.econbiz.de/10011520952
Saved in:
10
You do well and I do well? : the behavioural consequences of corporate social responsibility
Fu, Hui
;
Ye, Haobin
;
Law, Rob
- In:
International journal of hospitality management
40
(
2014
),
pp. 62-70
Persistent link: https://www.econbiz.de/10010388594
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