//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~isPartOf:"Springer eBook Collection"
~subject:"Hotellerie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Application of relationship ma...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Hotellerie
Beziehungsmarketing
332
Relationship marketing
332
Organisatorischer Wandel
187
Organizational change
187
Consumer behaviour
184
Konsumentenverhalten
184
Kundenzufriedenheit
149
Customer satisfaction
148
Dienstleistungsqualität
134
Service quality
134
Hotel industry
109
Organizational behaviour
85
Verhalten in Organisationen
85
Digitalisierung
69
Gastronomie
69
Restaurant industry
69
Arbeitsverhalten
60
Digitization
60
Work behaviour
60
Emotion
57
Brand management
50
Markenführung
50
Strategisches Management
42
Change Management
40
Arbeitszufriedenheit
38
Brand image
38
Job satisfaction
38
Markenimage
38
Customer service
36
Kundenservice
36
Strategic management
35
Confidence
30
Unternehmenskultur
30
Vertrauen
30
Innovation
29
Beschwerdemanagement
28
Complaint management
28
Krankenhaus
28
Hospital
27
more ...
less ...
Online availability
All
Undetermined
70
Type of publication
All
Article
109
Type of publication (narrower categories)
All
Article in journal
109
Aufsatz in Zeitschrift
109
Language
All
English
109
Author
All
Han, Heesup
8
Hyun, Sunghyup Sean
4
Yu, Jongsik
4
Huan, Tzung-cheng
3
Kim, Woo Gon
3
Qu, Hailin
3
Wu, Shwu-ing
3
Assaf, A. Georges
2
Bulchand-Gidumal, Jacques
2
Jani, Dev
2
Josiassen, Alexander
2
Khan, Imran
2
Kim, Wansoo
2
Law, Chun Hung Roberts
2
Lee, Jin-soo
2
Li, Shuhao
2
Melián-González, Santiago
2
Moon, Hyoungeun
2
Morosan, Cristian
2
Perdue, Richard R.
2
Raab, Carola
2
Sahibzada, Umar Farooq
2
Tajeddini, Kayhan
2
Tanford, Sarah
2
Ting-Ding, Jyh-Ming
2
Torres, Edwin N.
2
Wang, Yao-Chin
2
Woo, Linda
2
Xu, Xun
2
Yang, Jen-te
2
Ye, Haobin
2
Zhang, Hanqin Qiu
2
Zhuang, Wen-Long
2
Zoghbi-Manrique-de-Lara, Pablo
2
Al-Yafaei, Yasser
1
Alcántara-Pilar, Juan Miguel
1
Altinay, Levent
1
Ando, Kiyoshi
1
Arana, German
1
Babakus, Emin
1
more ...
less ...
Published in...
All
International journal of hospitality management
Springer eBook Collection
International journal of contemporary hospitality management
53
Journal of hospitality marketing & management
44
Tourism management : research, policies, practice
29
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
Journal of travel and tourism marketing
17
Tourism management perspectives : TMP
11
Journal of retailing and consumer services
8
Global business and finance review
7
Journal of business research : JBR
7
Journal of hospitality and tourism insights
7
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Tourism and hospitality research : the surrey quarterly review
6
Cornell hospitality quarterly : CQ
5
International journal of services and operations management : IJSOM
5
International journal of technology marketing : IJTMkt
5
Journal of revenue and pricing management
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Tourism economics : the business and finance of tourism and recreation
5
International journal of services, economics and management
4
Journal for global business advancement : JGBA
4
Journal of vacation marketing
4
The Cornell hospitality quarterly
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism and hospitality research : THR
4
Tourism review : the official journal of the AIEST
4
Advances in hospitality and leisure
3
International journal of business and economics
3
International journal of electronic customer relationship management : IJECRM
3
International journal of leisure and tourism marketing : IJLTM
3
Journal of international business and economics : JIBE
3
Journal of service theory and practice
3
Journal of vacation marketing : an international journal
3
The Cornell School of hotel administration handbook of applied hospitality strategy
3
The journal of services marketing
3
The service industries journal
3
Total quality management & business excellence
3
Administrative Sciences : open access journal
2
Cogent business & management
2
more ...
less ...
Source
All
ECONIS (ZBW)
109
Showing
1
-
10
of
109
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
International journal of hospitality management
63
(
2017
),
pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
Saved in:
2
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
3
Perceived organizational change in the hotel industry : an implication of change schema
Chiang, Chun-fang
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 157-167
Persistent link: https://www.econbiz.de/10003964249
Saved in:
4
Voice behavior and performance ratings : the role of political skill
Hung, Hao-kai
;
Yeh, Ryh-song
;
Shih, Hsin-yu
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 442-450
Persistent link: https://www.econbiz.de/10009503298
Saved in:
5
The link between environmental uncertainty, organizational agility, and organizational creativity in the hotel industry
Darvishmotevali, Mahlagha
;
Altinay, Levent
;
Köseoglu, …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241802
Saved in:
6
Assessing dimensions of organizational trust across cultures : a comparative analysis of US and Indian full service hotels
Chathoth, Prakash K.
;
Mak, Brenda
;
Sim, Janet
;
Jauhari, …
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 233-242
Persistent link: https://www.econbiz.de/10008907673
Saved in:
7
Ethical contexts and employee job responses in the hotel industry : the roles of work values and perceived organizational support
Cheng, Pi-yueh
;
Yang, Jen-te
;
Wan, Chin-sheng
;
Chu, Mei-chin
- In:
International journal of hospitality management
34
(
2013
),
pp. 108-115
Persistent link: https://www.econbiz.de/10009766724
Saved in:
8
Justice perceptions and drives of hotel employee social loafing behavior
Luo, Zhenpeng
;
Qu, Hailin
;
Marnburg, Einar
- In:
International journal of hospitality management
33
(
2013
),
pp. 456-464
Persistent link: https://www.econbiz.de/10009746329
Saved in:
9
The influence of corporate culture and workplace relationship quality on the outsourcing success in hotel firms
Zoghbi-Manrique-de-Lara, Pablo
;
Ting-Ding, Jyh-Ming
- In:
International journal of hospitality management
56
(
2016
),
pp. 66-77
Persistent link: https://www.econbiz.de/10011520952
Saved in:
10
You do well and I do well? : the behavioural consequences of corporate social responsibility
Fu, Hui
;
Ye, Haobin
;
Law, Rob
- In:
International journal of hospitality management
40
(
2014
),
pp. 62-70
Persistent link: https://www.econbiz.de/10010388594
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->