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~isPartOf:"International journal of hospitality management"
~isPartOf:"The journal of product & brand management"
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Beziehungsmarketing
391
Relationship marketing
391
Consumer behaviour
266
Konsumentenverhalten
266
Customer satisfaction
155
Kundenzufriedenheit
155
Brand management
145
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Han, Heesup
17
Mattila, Anna S.
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Jang, Soocheong
10
Hyun, Sunghyup Sean
9
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8
Qu, Hailin
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So, Kevin Kam Fung
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Bai, Billy
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King, Ceridwyn
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Lee, Choong-Ki
4
Prentice, Catherine
4
Ryu, Kisang
4
Shulga, Lenna V.
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Song, Hak-jun
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Tanford, Sarah
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Torres, Edwin N.
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Yu, Jongsik
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3
Chua, Bee-Lia
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Fetscherin, Marc
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Gao, Yixing
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Gil Saura, Irene
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Ha, Jooyeon
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Lai, Ivan K. W.
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Lehto, Xinran Y.
3
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International journal of hospitality management
The journal of product & brand management
Journal of business research : JBR
903
SpringerLink / Bücher
666
Journal of retailing and consumer services
590
Industrial marketing management : the international journal for industrial and high-tech firms
502
Journal of business ethics : JOBE
313
Journal of organizational change management
307
Springer eBook Collection
257
The journal of services marketing
229
The service industries journal
218
The journal of business & industrial marketing
213
Journal of change management : an international journal
193
Journal of strategic marketing
178
Journal of the Academy of Marketing Science
178
Business process management journal
167
Cogent business & management
162
Gabler Edition Wissenschaft
160
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
154
Technological forecasting & social change : an international journal
154
International journal of contemporary hospitality management
152
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
149
Journal of Organizational Change Management
145
International journal of electronic customer relationship management : IJECRM
140
Academy of Management journal : AMJ
132
Journal of marketing
131
European Journal of Marketing
130
Harvard-Business-Manager : das Wissen der Besten
128
Journal of Business & Industrial Marketing
128
Tourism management : research, policies, practice
128
Business horizons
127
Journal of hospitality marketing & management
127
Harvard business review : HBR
124
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
124
European management journal
121
Journal of service research : JSR
121
Journal of travel and tourism marketing
121
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
116
Journal of service management
115
The journal of brand management : an international journal
114
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ECONIS (ZBW)
462
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1
The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation : an empirical examination of responsible gambling strategies
Lee, Choong-Ki
;
Song, Hak-jun
;
Lee, Hye-mi
;
Lee, Seoki
; …
- In:
International journal of hospitality management
33
(
2013
),
pp. 406-415
Persistent link: https://www.econbiz.de/10009746335
Saved in:
2
Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
International journal of hospitality management
63
(
2017
),
pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
Saved in:
3
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
4
Perceived organizational change in the hotel industry : an implication of change schema
Chiang, Chun-fang
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 157-167
Persistent link: https://www.econbiz.de/10003964249
Saved in:
5
Voice behavior and performance ratings : the role of political skill
Hung, Hao-kai
;
Yeh, Ryh-song
;
Shih, Hsin-yu
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 442-450
Persistent link: https://www.econbiz.de/10009503298
Saved in:
6
The link between environmental uncertainty, organizational agility, and organizational creativity in the hotel industry
Darvishmotevali, Mahlagha
;
Altinay, Levent
;
Köseoglu, …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241802
Saved in:
7
Assessing dimensions of organizational trust across cultures : a comparative analysis of US and Indian full service hotels
Chathoth, Prakash K.
;
Mak, Brenda
;
Sim, Janet
;
Jauhari, …
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 233-242
Persistent link: https://www.econbiz.de/10008907673
Saved in:
8
An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry
Nadiri, Halil
;
Tanova, Cem
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 33-41
Persistent link: https://www.econbiz.de/10003964035
Saved in:
9
Impact of organizational socialization tactics on newcomer job satisfaction and engagement : core self-evaluations as moderators
Song, Zibin
;
Chon, Kaye
;
Ding, Geng
;
Gu, Cao
- In:
International journal of hospitality management
46
(
2015
),
pp. 180-189
Persistent link: https://www.econbiz.de/10011301969
Saved in:
10
Perceived organizational diversity and employee behavior
Hsiao, Aaron
;
Auld, Chris
;
Ma, Emily
- In:
International journal of hospitality management
48
(
2015
),
pp. 102-112
Persistent link: https://www.econbiz.de/10011341597
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