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Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
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Influence of trust and perceived value on the intention to purchase travel online : integrating the effects of assurance on trust antecedents
Bonsón-Ponte, Enrique; Carvajal-Trujillo, Elena; … - In: Tourism management : research, policies, practice 47 (2015), pp. 286-302
Persistent link: https://www.econbiz.de/10010499446
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An investigation on online reviews in sharing economy driven hospitality platforms : a viewpoint of trust
Cheng, Xusen; Fu, Shixuan; Sun, Jianshan; Bilgihan, Anil; … - In: Tourism management : research, policies, practice 71 (2019), pp. 366-377
Persistent link: https://www.econbiz.de/10011987944
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The role of trust in building rural tourism micro firm network engagement : a multi-case study
Kelliher, Felicity; Reinl, Leana; Johnson, Thomas G.; … - In: Tourism management : research, policies, practice 68 (2018), pp. 1-12
Persistent link: https://www.econbiz.de/10011870753
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How does social capital influence the hospitality firm's financial performance? : the moderating role of entrepreneurial activities
Dai, Weiqi; Mao, Zhenxing; Zhao, Xinyuan; Mattila, Anna S. - In: International journal of hospitality management 51 (2015), pp. 42-55
Persistent link: https://www.econbiz.de/10011413942
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Investigating the effects of offline and online social capital on tourism SME performance : a mixed-methods study of New Zealand entrepreneurs
Lee, Craig; Hallak, Rob - In: Tourism management : research, policies, practice 80 (2020), pp. 1-14
Persistent link: https://www.econbiz.de/10012237365
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The uniqueness of entrepreneurship in the sharing accommodation sector : developing a scale of entrepreneurial capital
Kim, Jaewook; Tang, Liang; Wang, Xi - In: International journal of hospitality management 84 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012146191
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Online purchasing tickets for low cost carriers : an application of the unified theory of acceptance and use of technology (UTAUT) model
Escobar-Rodríguez, Tomás; Carvajal-Trujillo, E. - In: Tourism management : research, policies, practice 43 (2014), pp. 70-88
Persistent link: https://www.econbiz.de/10010351368
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An analysis of e-business adoption and its impact on relational quality in travel agency-supplier relationships
Andreu, Luisa; Aldás, Joaquín; Bigné Alcañiz, J. Enrique - In: Tourism management : research, policies, practice 31 (2010) 6, pp. 777-787
Persistent link: https://www.econbiz.de/10008649516
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EWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
Ladhari, Riadh; Michaud, Mélissa - In: International journal of hospitality management 46 (2015), pp. 36-45
Persistent link: https://www.econbiz.de/10011302002