EWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
Year of publication: |
2015
|
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Authors: | Ladhari, Riadh ; Michaud, Mélissa |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 46.2015, p. 36-45
|
Subject: | Electronic word of mouth | Facebook | Online reviews | Attitude and trust toward hotel | Booking intentions | Virales Marketing | Viral marketing | Hotellerie | Hotel industry | Vertrauen | Confidence | Online-Marketing | Internet marketing | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Website | Electronic Commerce | E-commerce | Online-Handel | Online retailing |
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