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~isPartOf:"International journal of hospitality management"
~person:"Kim, Seongseop"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
~type_genre:"Textbook"
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Kundenzufriedenheit
Customer satisfaction
4
Dienstleistungsqualität
3
Hotel industry
3
Hotellerie
3
Service quality
3
Arbeitskräfte
2
Arbeitszufriedenheit
2
Consumer behaviour
2
Gastronomie
2
Job satisfaction
2
Konsumentenverhalten
2
Restaurant industry
2
Tourism employees
2
Tourismusberufe
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2
Arbeitsverhalten
1
Austauschtheorie
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Beschäftigungssicherung
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Beziehungsmarketing
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Bibliometric analysis
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Bibliometrics
1
Bibliometrie
1
Brand attachment
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Brand authenticity (BA)
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Brand management
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Brand-value fit (BVF)
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Co-citation analysis
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Creative and pro-environmental performance
1
Creativity
1
Customer interaction
1
Customer service
1
Employee retention
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Employee service quality
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Employment
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Erwerbstätigkeit
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Experience
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Food
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Kim, Seongseop
Han, Heesup
21
Jang, Soocheong
13
Mattila, Anna S.
10
Guchait, Priyanko
9
Hyun, Sunghyup Sean
7
Wong, IpKin Anthony
7
Law, Chun Hung Roberts
6
Back, Ki-Joon
5
Kim, Wansoo
5
Qu, Hailin
5
Xu, Xun
5
Ha, Jooyeon
4
Hanks, Lydia
4
Kim, Woo Gon
4
Lee, Jin-soon
4
Lee, Sanghyeop
4
Line, Nathaniel D.
4
Prentice, Catherine
4
Ryu, Kisang
4
Wu, Luorong
4
Yu, Jongsik
4
Ahn, Jiseon
3
Al-Ansi, Amr
3
Altinay, Levent
3
Assaf, A. Georges
3
Bai, Billy
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Bilgihan, Anil
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Chua, Bee-Lia
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Gursoy, Dogan
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Hua, Nan
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Hwang, Jinsoo
3
Jung, Hyo Sun
3
Kim, Hyunsu
3
Lai, Ivan K. W.
3
Lee, Lindsey
3
Lee, Minwoo
3
Lu, Lu
3
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International journal of hospitality management
International journal of contemporary hospitality management
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
4
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1
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
2
Is satisfaction enough to ensure reciprocity with upscale restaurants? : the role of gratitude relative to satisfaction
Kim, Seongseop
;
Lee, Jin-soon
- In:
International journal of hospitality management
33
(
2013
),
pp. 118-128
Persistent link: https://www.econbiz.de/10009746470
Saved in:
3
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
4
A multilevel synthesis of subjective and objective measures of foodservices in the experience process
Wen, Huijun
;
Wong, IpKin Anthony
;
Kim, Seongseop
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328008
Saved in:
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