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Work stress and well-being in the hotel industry
O’Neill, John W.; Davis, Kelly - In: International journal of hospitality management 30 (2011) 2, pp. 385-390
Persistent link: https://www.econbiz.de/10008908372
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Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees
Kim, Peter Beomcheol; Murrmann, Suzanne K.; Lee, Gyumin - In: International journal of hospitality management 28 (2009) 4, pp. 612-619
Persistent link: https://www.econbiz.de/10003875875
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The effects of mentoring on role stress, job attitude, and turnover intention in the hotel industry
Kim, Seongseop; Im, Jaemoon; Hwang, Jinsoo - In: International journal of hospitality management 48 (2015), pp. 68-82
Persistent link: https://www.econbiz.de/10011341600
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Overcoming work-related stress and promoting employee creativity in hotel industry : the role of task feedback from supervisor
Hon, Alice H. Y.; Chan, Wilco W. H.; Lu, Lin - In: International journal of hospitality management 33 (2013), pp. 416-424
Persistent link: https://www.econbiz.de/10009746334
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Emotional labor in the hospitality industry : the influence of contextual factors
Shani, Amir; Uriely, Natan; Reichel, Arie; Ginsburg, Limor - In: International journal of hospitality management 37 (2014), pp. 150-158
Persistent link: https://www.econbiz.de/10010354188
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Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine; Chen, Po-ju; King, Brian - In: International journal of hospitality management 35 (2013), pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
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Perceived organizational support and coworker support as antecedents of foreign workers' voice and psychological stress
Loi, Raymond; Ao, Olivia K. Y.; Xu, Angela J. - In: International journal of hospitality management 36 (2014), pp. 23-30
Persistent link: https://www.econbiz.de/10010239358
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Does work engagement mediate the effects of challenge stressors on job outcomes? : evidence from the hotel industry
Karatepe, Osman M.; Beirami, Elnaz; Bouzari, Mona; … - In: International journal of hospitality management 36 (2014), pp. 14-22
Persistent link: https://www.econbiz.de/10010239419
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Antecedents and consequences of employees' job stress in a foodservice industry : focused on emotional labor and turnover intent
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 38 (2014), pp. 84-88
Persistent link: https://www.econbiz.de/10010364571
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The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin; Bonn, Mark Andrew; Cho, Meehee - In: International journal of hospitality management 52 (2016), pp. 97-106
Persistent link: https://www.econbiz.de/10011442825