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~isPartOf:"International journal of hospitality management"
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Dienstleistungssektor
32
Service industry
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Dienstleistungsqualität
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Service quality
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Consumer behaviour
10
Customer satisfaction
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International journal of hospitality management
Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie
568
The service industries journal
272
Pracovné materiály / Prognostický Ústav, SAV
134
Ekonomické rozhl'ady
105
Journal of business research : JBR
99
Ekonomika poľnohospodárstva : vedecké periodikum k otázkam agrárnej ekonomiky a politiky
88
The journal of services marketing
85
SpringerLink / Bücher
84
Slovenská štatistika a demografia
71
Working papers / Institute of Economic Research SAS
69
Biatec : odborný bankový časopis
63
Zemědělská ekonomika : vědecký časopis
63
Service business
61
International journal of production economics
60
Journal of service management
58
Industrial marketing management : the international journal for industrial and high-tech firms
53
Agricultural economics
52
Journal of service research : JSR
51
Journal of retailing and consumer services
46
Working paper
45
International journal of services technology and management
42
Plánované hospodářstvi : politickoekonomický časopis SPK
40
NBER working paper series
39
Policy research working paper : WPS
39
Structural change and economic dynamics : SC+ED
39
IMF country report
38
Politická ekonomie : teorie, modelování, aplikace
38
Regional studies
37
Discussion paper / Centre for Economic Policy Research
36
Discussion paper series / IZA
36
Discussion paper
35
Arbeiten aus dem Osteuropa-Institut München
34
IMF staff country report
34
Edícia: Pracovné materiály / Prognostický Ústav, SAV / Prognostický Ústav, SAV
33
International journal of services and operations management
33
Springer eBook Collection
33
European journal of operational research : EJOR
32
Finance a úvěr
31
Prague economic papers : a bimonthly journal of economic theory and policy
31
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ECONIS (ZBW)
32
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1
Using self-service technology to reduce customer waiting times
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of hospitality management
33
(
2013
),
pp. 435-445
Persistent link: https://www.econbiz.de/10009746331
Saved in:
2
The role of contingent self-esteem and trust in consumer satisfaction : examining perceived control and fairness as predictors
Namasivayam, Karthik
;
Guchait, Priyanko
- In:
International journal of hospitality management
33
(
2013
),
pp. 184-195
Persistent link: https://www.econbiz.de/10009746396
Saved in:
3
When competency-based pay relates to creative performance : the moderating role of employee psychological need
Hon, Alice H. Y.
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 130-138
Persistent link: https://www.econbiz.de/10009406145
Saved in:
4
Effects of a reward program on inducing desirable customer behaviors : the role of purchase purpose, reward-type and reward redemption timing
Choi, Sunmee
;
Kim, Sooyun
- In:
International journal of hospitality management
32
(
2013
),
pp. 237-244
Persistent link: https://www.econbiz.de/10009718395
Saved in:
5
Does job creativity requirement improve service performance? : a multilevel analysis of work stress and service environment
Hon, Alice H. Y.
- In:
International journal of hospitality management
35
(
2013
),
pp. 161-170
Persistent link: https://www.econbiz.de/10010225818
Saved in:
6
Entrepreneurs choice in business venture : motivations for choosing home-stay accommodation businesses in Peninsular Malaysia
Ahmad, Syed Zamberi
;
Jabeen, Fauzia
;
Khan, Mehmood
- In:
International journal of hospitality management
36
(
2014
),
pp. 31-40
Persistent link: https://www.econbiz.de/10010239346
Saved in:
7
A scenario-based experiment and a field study : a comparative examination for service failure and recovery
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
41
(
2014
),
pp. 125-132
Persistent link: https://www.econbiz.de/10010403058
Saved in:
8
Perceived supervisor and co-worker support for error management : impact on perceived psychological safety and service recovery performance
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Dawson, Mary
- In:
International journal of hospitality management
41
(
2014
),
pp. 28-37
Persistent link: https://www.econbiz.de/10010403128
Saved in:
9
Bayesian approach to assess consumers' brand selection process and identification of brand attributes in a service context
Yoon, Hae Jin
;
Thompson, Sandra A.
;
Parsa, H. G.
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 33-41
Persistent link: https://www.econbiz.de/10003798872
Saved in:
10
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
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