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~isPartOf:"International journal of hospitality management"
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International journal of hospitality management
The service industries journal
270
IDB Publications (Working Papers)
109
NBER working paper series
104
Journal of business research : JBR
101
SpringerLink / Bücher
93
Discussion paper series / IZA
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87
The journal of services marketing
85
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66
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65
Service business
61
International journal of production economics
60
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55
Industrial marketing management : the international journal for industrial and high-tech firms
54
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Applied economics
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IMF Staff Country Reports
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45
International journal of services technology and management
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World Bank Policy Research Working Paper
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Applied economics letters
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The international journal of human resource management
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European journal of operational research : EJOR
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Ifo Schnelldienst
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International journal of services and operations management
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ifo Schnelldienst
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ECONIS (ZBW)
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1
Using self-service technology to reduce customer waiting times
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of hospitality management
33
(
2013
),
pp. 435-445
Persistent link: https://www.econbiz.de/10009746331
Saved in:
2
The role of contingent self-esteem and trust in consumer satisfaction : examining perceived control and fairness as predictors
Namasivayam, Karthik
;
Guchait, Priyanko
- In:
International journal of hospitality management
33
(
2013
),
pp. 184-195
Persistent link: https://www.econbiz.de/10009746396
Saved in:
3
When competency-based pay relates to creative performance : the moderating role of employee psychological need
Hon, Alice H. Y.
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 130-138
Persistent link: https://www.econbiz.de/10009406145
Saved in:
4
Effects of a reward program on inducing desirable customer behaviors : the role of purchase purpose, reward-type and reward redemption timing
Choi, Sunmee
;
Kim, Sooyun
- In:
International journal of hospitality management
32
(
2013
),
pp. 237-244
Persistent link: https://www.econbiz.de/10009718395
Saved in:
5
Does job creativity requirement improve service performance? : a multilevel analysis of work stress and service environment
Hon, Alice H. Y.
- In:
International journal of hospitality management
35
(
2013
),
pp. 161-170
Persistent link: https://www.econbiz.de/10010225818
Saved in:
6
Entrepreneurs choice in business venture : motivations for choosing home-stay accommodation businesses in Peninsular Malaysia
Ahmad, Syed Zamberi
;
Jabeen, Fauzia
;
Khan, Mehmood
- In:
International journal of hospitality management
36
(
2014
),
pp. 31-40
Persistent link: https://www.econbiz.de/10010239346
Saved in:
7
A scenario-based experiment and a field study : a comparative examination for service failure and recovery
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
41
(
2014
),
pp. 125-132
Persistent link: https://www.econbiz.de/10010403058
Saved in:
8
Perceived supervisor and co-worker support for error management : impact on perceived psychological safety and service recovery performance
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Dawson, Mary
- In:
International journal of hospitality management
41
(
2014
),
pp. 28-37
Persistent link: https://www.econbiz.de/10010403128
Saved in:
9
Bayesian approach to assess consumers' brand selection process and identification of brand attributes in a service context
Yoon, Hae Jin
;
Thompson, Sandra A.
;
Parsa, H. G.
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 33-41
Persistent link: https://www.econbiz.de/10003798872
Saved in:
10
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
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