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~isPartOf:"International journal of hospitality management"
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Dienstleistungssektor
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International journal of hospitality management
The service industries journal
272
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
116
Journal of business research : JBR
96
The journal of services marketing
85
SpringerLink / Bücher
84
Service business
61
International journal of production economics
59
Journal of service management
58
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of service research : JSR
51
DIW Wochenbericht
45
Journal of retailing and consumer services
45
International journal of services technology and management
42
Discussion paper
41
Structural change and economic dynamics : SC+ED
38
NBER working paper series
37
International journal of services and operations management
33
Regional studies
33
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
33
Working paper
33
European journal of operational research : EJOR
31
The journal of business & industrial marketing
30
Betriebs-Berater : BB
29
Der langfristige Kredit : Zeitschrift für Finanzierung, Kapitalanlage und Immobilienwesen
29
Journal of service research
29
Policy research working paper : WPS
29
Services marketing quarterly
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Vierteljahrshefte zur Wirtschaftsforschung
29
ifo Schnelldienst
29
Discussion paper series / IZA
28
Springer eBook Collection
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ZEW discussion papers
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Discussion paper / Centre for Economic Policy Research
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Ifo Schnelldienst
27
Research policy : policy, management and economic studies of science, technology and innovation
27
NBER Working Paper
26
Europäische Hochschulschriften / 5
25
International journal of innovation management
25
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ECONIS (ZBW)
30
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1
Using self-service technology to reduce customer waiting times
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of hospitality management
33
(
2013
),
pp. 435-445
Persistent link: https://www.econbiz.de/10009746331
Saved in:
2
The role of contingent self-esteem and trust in consumer satisfaction : examining perceived control and fairness as predictors
Namasivayam, Karthik
;
Guchait, Priyanko
- In:
International journal of hospitality management
33
(
2013
),
pp. 184-195
Persistent link: https://www.econbiz.de/10009746396
Saved in:
3
When competency-based pay relates to creative performance : the moderating role of employee psychological need
Hon, Alice H. Y.
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 130-138
Persistent link: https://www.econbiz.de/10009406145
Saved in:
4
Effects of a reward program on inducing desirable customer behaviors : the role of purchase purpose, reward-type and reward redemption timing
Choi, Sunmee
;
Kim, Sooyun
- In:
International journal of hospitality management
32
(
2013
),
pp. 237-244
Persistent link: https://www.econbiz.de/10009718395
Saved in:
5
Does job creativity requirement improve service performance? : a multilevel analysis of work stress and service environment
Hon, Alice H. Y.
- In:
International journal of hospitality management
35
(
2013
),
pp. 161-170
Persistent link: https://www.econbiz.de/10010225818
Saved in:
6
Entrepreneurs choice in business venture : motivations for choosing home-stay accommodation businesses in Peninsular Malaysia
Ahmad, Syed Zamberi
;
Jabeen, Fauzia
;
Khan, Mehmood
- In:
International journal of hospitality management
36
(
2014
),
pp. 31-40
Persistent link: https://www.econbiz.de/10010239346
Saved in:
7
A scenario-based experiment and a field study : a comparative examination for service failure and recovery
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
41
(
2014
),
pp. 125-132
Persistent link: https://www.econbiz.de/10010403058
Saved in:
8
Perceived supervisor and co-worker support for error management : impact on perceived psychological safety and service recovery performance
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Dawson, Mary
- In:
International journal of hospitality management
41
(
2014
),
pp. 28-37
Persistent link: https://www.econbiz.de/10010403128
Saved in:
9
Bayesian approach to assess consumers' brand selection process and identification of brand attributes in a service context
Yoon, Hae Jin
;
Thompson, Sandra A.
;
Parsa, H. G.
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 33-41
Persistent link: https://www.econbiz.de/10003798872
Saved in:
10
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
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