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~isPartOf:"International journal of hospitality management"
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Emotion
185
Consumer behaviour
91
Konsumentenverhalten
91
Dienstleistungsqualität
58
Service quality
58
Customer satisfaction
56
Kundenzufriedenheit
56
Hotel industry
55
Hotellerie
55
Gastronomie
45
Restaurant industry
45
Beziehungsmarketing
39
Relationship marketing
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Arbeitszufriedenheit
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Job satisfaction
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Work behaviour
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Tourism employees
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Tourismusberufe
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Hospitality industry
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Brand management
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Han, Heesup
7
Madera, Juan M.
7
Mattila, Anna S.
7
Jang, Soocheong
6
Lee, Lindsey
5
Kim, Jong-Hyeong
4
Kim, Woo Gon
4
Al-Ansi, Amr
3
Altinay, Levent
3
Guchait, Priyanko
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Hyun, Sunghyup Sean
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Jung, Hyo Sun
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Kim, Peter Beomcheol
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Min, Hyounae
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Park, Jeong-Yeol
3
Pizam, Abraham
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Qu, Hailin
3
Scott, Noel
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Shapoval, Valeriya
3
Song, Hanqun
3
Yoon, Hye Hyun
3
Yu, Heyao
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Ahn, Jiseon
2
Alrawadieh, Zaid
2
Arici, Hasan Evrim
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Back, Robin M.
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Baker, Melissa A.
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Bilgihan, Anil
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Bufquin, Diego
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Chatterjee, Swagato
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Dedeoğlu, Bekir Bora
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Hwang, Jinsoo
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Jang, Jichul
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Kang, Juhee
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Karatepe, Osman M.
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Kim, DongHee
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Kim, Hyun Jeong
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Kim, Seongseop
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Kim, Taegoo
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Law, Chun Hung Roberts
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International journal of hospitality management
Telecommunications policy : the international journal of digital economy, data sciences and new media
396
Journal of business research : JBR
322
SpringerLink / Bücher
275
Games and economic behavior
259
Journal of economic behavior & organization : JEBO
196
Journal of retailing and consumer services
171
Journal of economic theory
169
Group decision and negotiation
156
Journal of business ethics : JOBE
146
NBER working paper series
141
CESifo working papers
129
Economics letters
122
Working paper / National Bureau of Economic Research, Inc.
122
Working paper
119
NBER Working Paper
118
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
117
Tourism management : research, policies, practice
111
Information economics and policy : IEP
104
Journal of economic psychology : research in economic psychology and behavioral economics
97
Corporate communications : an international journal
95
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
95
Psychology & marketing
95
Discussion paper / Tinbergen Institute
94
Discussion paper series / IZA
94
Management science : journal of the Institute for Operations Research and the Management Sciences
94
Discussion paper / Centre for Economic Policy Research
91
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
90
CESifo Working Paper
88
Journal of consumer research : JCR ; an interdisciplinary bimonthly
88
MPRA Paper
88
Research
85
Springer eBook Collection
84
Diskussionsbeiträge / Wissenschaftliches Institut für Kommunikationsdienste
83
IDB Publications (Working Papers)
83
Academy of Management journal : AMJ
81
Discussion papers / CEPR
80
International journal of business communication : IJBC ; a publication of the Association of Business Communication
75
Europäische Hochschulschriften / 5
72
Journal of behavioral and experimental economics
71
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ECONIS (ZBW)
196
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196
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1
Customer responses to intercultural
communication
accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
2
Managing language barriers in the workplace : the roles of job demands and resources on turnover intentions/ Juan M. Madera; Mary Dawson; Jack A. Neal
Madera, Juan M.
;
Dawson, Mary
;
Neal, Jack A.
- In:
International journal of hospitality management
42
(
2014
),
pp. 117-125
Persistent link: https://www.econbiz.de/10010410773
Saved in:
3
Speaking of allergies :
communication
challenges for restaurant staff and customers
Wingate, Timothy G.
;
Jones, Samantha K.
;
Khakhar, Malika K.
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012585672
Saved in:
4
Communication
of food waste messages : the effects of
communication
modality, presentation order, and mindfulness on food waste reduction intention
Olavarria-Key, Nicole
;
Ding, Anni
;
Legendre, Tiffany S.
; …
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012585677
Saved in:
5
The effects of nonverbal
communication
of employees in the family restaurant upon customers’ emotional responses and customer satisfaction
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 542-550
Persistent link: https://www.econbiz.de/10009130585
Saved in:
6
Non-verbal
communication
in hospitality : at the intersection of religion and gender
Shahidul Islam, Mohammad
;
Kirillova, Ksenia
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146195
Saved in:
7
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
8
The power of voice!
Liu, Xiao-Xin
;
Yin, Cheng-Yue
;
Li, Meng-Ran
- In:
International journal of hospitality management
122
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10015071700
Saved in:
9
Social Robot Privacy Concern (SRPC) : rethinking privacy concerns within the hospitality domain
Jia, Shizhen
;
Chi, Oscar Hengxuan
;
Lu, Lu
- In:
International journal of hospitality management
122
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10015072229
Saved in:
10
Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh
;
Brun, Isabelle
;
Morales Alvarez, Miguel
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
Saved in:
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