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Managing supply chain relationships in the hospitality services : an empirical study of hotels and restaurants
Shi, Xinping; Ziqi Liao - In: International journal of hospitality management 35 (2013), pp. 112-121
Persistent link: https://www.econbiz.de/10010225835
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The blockchain technology and the scope of its application in hospitality operations
Filimonau, Viachaslau; Naumova, Elena - In: International journal of hospitality management 87 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012241933
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Trust and outsourcing : do perceptions of trust influence the retention of outsourcing providers in the hospitality industry?
Leeman, Darin; Reynolds, Dennis - In: International journal of hospitality management 31 (2012) 2, pp. 601-608
Persistent link: https://www.econbiz.de/10009503261
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The cross-impact of network externalities on relationship quality in exhibition sector
Lai, Ivan K. W. - In: International journal of hospitality management 48 (2015), pp. 52-67
Persistent link: https://www.econbiz.de/10011341601
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A sustainable franchisor-franchisee relationship model : toward the franchise win-win theory
Jang, Soocheong; Park, Kwangmin - In: International journal of hospitality management 76 (2019) 2, pp. 13-24
Persistent link: https://www.econbiz.de/10011982068
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Understanding the dimensions of customer relationships in the hotel and restaurant industries
Hyun, Sunghyup Sean; Perdue, Richard R. - In: International journal of hospitality management 64 (2017), pp. 73-84
Persistent link: https://www.econbiz.de/10011731687
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Contingent effects of close relationships with suppliers upon independent restaurant product development : a social capital perspective
Cho, Meehee; Bonn, Mark Andrew; Giunipero, Larry; … - In: International journal of hospitality management 67 (2017), pp. 154-162
Persistent link: https://www.econbiz.de/10011785186
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An interactive service recovery framework combining demand and supply approaches
Jin, Dan; DiPietro, Robin B.; Kim, Kawon Kathy; Meng, Fang - In: International journal of hospitality management 109 (2023), pp. 1-17
Persistent link: https://www.econbiz.de/10014282502
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The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing; Li, Pei-chi - In: International journal of hospitality management 30 (2011) 2, pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
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Why do customers switch? : more satiated or less satisfied
Park, Jeong-yeol; Jang, Soocheong - In: International journal of hospitality management 37 (2014), pp. 159-170
Persistent link: https://www.econbiz.de/10010354187