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~isPartOf:"International journal of hospitality management"
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Customer satisfaction
355
Kundenzufriedenheit
355
Beziehungsmarketing
280
Relationship marketing
280
Consumer behaviour
260
Konsumentenverhalten
260
Dienstleistungsqualität
243
Service quality
243
Hotel industry
194
Hotellerie
194
Gastronomie
130
Restaurant industry
130
Emotion
74
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54
Arbeitszufriedenheit
49
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49
Job satisfaction
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Brand management
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Markenführung
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Strategisches Management
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Beschwerdemanagement
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Complaint management
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Han, Heesup
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Jang, Soocheong
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Mattila, Anna S.
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Hyun, Sunghyup Sean
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International journal of hospitality management
International journal of production research
2,838
SpringerLink / Bücher
2,588
International journal of production economics
2,420
European journal of operational research : EJOR
1,947
Journal of business research : JBR
1,370
Transportation research / E : an international journal
853
Journal of retailing and consumer services
831
Industrial marketing management : the international journal for industrial and high-tech firms
796
Springer eBook Collection
754
Omega : the international journal of management science
694
Management science : journal of the Institute for Operations Research and the Management Sciences
676
Europäische Hochschulschriften / 5
670
Computers & operations research : and their applications to problems of world concern ; an international journal
658
International journal of logistics systems and management
601
Gabler Edition Wissenschaft
557
International Journal of Operations & Production Management
544
International journal of logistics : research and applications
477
Business process management journal
448
Springer eBook Collection / Business and Economics
439
Supply Chain Management: An International Journal
422
Annals of operations research
388
Technological forecasting & social change : an international journal
374
The international journal of logistics management
373
The journal of business & industrial marketing
361
Supply chain management : an international journal
356
International journal of services and operations management
352
International Journal of Physical Distribution & Logistics Management
345
Manufacturing & service operations management : M & SOM
343
The service industries journal
340
Production and operations management : an international journal of the Production and Operations Management Society
336
Working paper / National Bureau of Economic Research, Inc.
333
NBER working paper series
329
Journal of operations management
324
Research
316
The journal of services marketing
313
International journal of physical distribution & logistics management : IJPD & LM
297
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
291
IEEE transactions on engineering management : EM
290
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
290
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ECONIS (ZBW)
557
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1
Influence of sustainable hospitality supply chain management on customers' attitudes and behaviors
Xu, Xun
;
Gursoy, Dogan
- In:
International journal of hospitality management
49
(
2015
),
pp. 105-116
Persistent link: https://www.econbiz.de/10011379962
Saved in:
2
Managing supply chain relationships in the hospitality services : an empirical study of hotels and restaurants
Shi, Xinping
;
Ziqi Liao
- In:
International journal of hospitality management
35
(
2013
),
pp. 112-121
Persistent link: https://www.econbiz.de/10010225835
Saved in:
3
Managing relationships in the tourism supply chain to overcome epidemic outbreaks : the case of COVID-19 and the hospitality industry in Spain
González-Torres, Thais
;
Rodríguez-Sánchez, José-Luis
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425215
Saved in:
4
Customer experience management strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014282504
Saved in:
5
The blockchain technology and the scope of its application in hospitality operations
Filimonau, Viachaslau
;
Naumova, Elena
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241933
Saved in:
6
Supply management practices and performance in the Canadian hospitality industry
Fantazy, Kamel A.
;
Kumar, Vinod
;
Kumar, Uma
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 685-693
Persistent link: https://www.econbiz.de/10008758173
Saved in:
7
Do coffee chains have strategic superiority? : an examination of the intra-regional and size strategies of coffee chains
Park, Kwangmin
;
Jang, Soocheong
- In:
International journal of hospitality management
105
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013363248
Saved in:
8
How do dynamic capabilities enable hotels to be agile and resilient? : a mediation and moderation analysis
Hussain, Matloub
;
Malik, Mohsin
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013383254
Saved in:
9
Effects of resource orchestration, strategic information exchange capabilities, and digital orientation on innovation and performance of hotel supply chains
Tajeddini, Kayhan
;
Hussain, Matloub
;
Gamage, Thilini …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457841
Saved in:
10
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
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