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~isPartOf:"International journal of hospitality management"
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Customer centric HRM
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Beziehungsmarketing
299
Relationship marketing
299
Consumer behaviour
177
Konsumentenverhalten
177
Customer satisfaction
148
Kundenzufriedenheit
148
Dienstleistungsqualität
132
Service quality
132
Hotel industry
122
Hotellerie
122
Human Resource Management
72
Personalmanagement
71
Gastronomie
69
Restaurant industry
69
Brand management
43
Markenführung
43
Arbeitszufriedenheit
40
Emotion
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Job satisfaction
40
Arbeitsverhalten
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Work behaviour
38
Brand image
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Markenimage
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Hospitality industry
36
Gastgewerbe
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Customer service
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Kundenservice
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Tourism employees
29
Tourismusberufe
29
Beschwerdemanagement
28
Complaint management
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Employee retention
24
Mitarbeiterbindung
24
Satisfaction
24
USA
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United States
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Hospital
23
Krankenhaus
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Confidence
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Customer integration
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Han, Heesup
17
Jang, Soocheong
10
Hyun, Sunghyup Sean
9
Mattila, Anna S.
9
Qu, Hailin
7
Torres, Edwin N.
7
Wong, IpKin Anthony
7
Busser, James A.
6
Kim, Woo Gon
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Kim, Wansoo
5
Ahn, Jiseon
4
Hwang, Jinsoo
4
Kim, Taegoo
4
Lee, Choong-Ki
4
Prentice, Catherine
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Ryu, Kisang
4
Shulga, Lenna V.
4
So, Kevin Kam Fung
4
Song, Hak-jun
4
Tanford, Sarah
4
Yu, Jongsik
4
Back, Ki-Joon
3
Bai, Billy
3
Chua, Bee-Lia
3
DiPietro, Robin B.
3
Gao, Yixing
3
Guchait, Priyanko
3
Gursoy, Dogan
3
Ha, Jooyeon
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Hanks, Lydia
3
Im, Jinyoung
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Jung, Hyo Sun
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Lai, Ivan K. W.
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Lee, Gyehee
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Lee, Jin-soo
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Lu, Lu
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Raab, Carola
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Tajeddini, Kayhan
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Wei, Wei
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International journal of hospitality management
Journal of business research : JBR
768
SpringerLink / Bücher
600
The international journal of human resource management
599
Journal of retailing and consumer services
591
Industrial marketing management : the international journal for industrial and high-tech firms
431
International journal of human resource management
334
Human Resource Management International Digest
324
Personnel Review
286
Human resource management
252
Human resource management review
250
The journal of business & industrial marketing
227
The journal of services marketing
225
The service industries journal
208
Employee Relations
203
International Journal of Manpower
196
International journal of contemporary hospitality management
181
Journal of strategic marketing
176
Journal of the Academy of Marketing Science
173
Employee relations
170
Springer eBook Collection
166
Cogent business & management
161
Management revue : socio-economic studies
161
Gabler Edition Wissenschaft
157
International journal of electronic customer relationship management : IJECRM
153
Human resource management journal
139
International journal of manpower
138
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
137
Tourism management : research, policies, practice
132
Journal of hospitality marketing & management
128
Journal of marketing
124
European Journal of Marketing
120
Journal of business ethics : JOBE
120
Journal of service research : JSR
120
Europäische Hochschulschriften / 5
119
Journal of travel and tourism marketing
118
Journal of service management
115
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
113
Journal of Business & Industrial Marketing
111
The journal of brand management : an international journal
111
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ECONIS (ZBW)
370
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370
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1
Does employer branding facilitate the retention of healthcare employees? : a mediation moderation study through organisational identification, psychological involvement, and employ...
Salameh, Anas Abdelsatar Mohammad
;
Aman-Ullah, Attia
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014334498
Saved in:
2
Human resource management approaches in Spanish hotels : an introductory analysis
Marco Lajara, Bartolomé
;
Úbeda García, Mercedes
- In:
International journal of hospitality management
35
(
2013
),
pp. 339-347
Persistent link: https://www.econbiz.de/10010225772
Saved in:
3
Video interviewing : a potential selection tool for hospitality managers ; a study to understand applicant perspective
Guchait, Priyanko
;
Ruetzler, Tanya
;
Taylor, Jim
;
Toldi, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 90-100
Persistent link: https://www.econbiz.de/10010239327
Saved in:
4
Restaurant human resource managers' attitudes towards workplace diversity, perceptions and definition of ethical hiring
Durrani, Amir S.
;
Rajagopal, Lakshman
- In:
International journal of hospitality management
53
(
2016
),
pp. 145-151
Persistent link: https://www.econbiz.de/10011443082
Saved in:
5
The roles of multiple foci of employee commitments and job satisfaction on creative performance : a study of hotel chefs
Leung, Vicky T. Y.
;
Lin, Pearl M. C.
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013271312
Saved in:
6
Asynchronous video interviews in the hospitality industry : considerations for virtual employee selection
Torres, Edwin N.
;
Mejia, Cynthia
- In:
International journal of hospitality management
61
(
2017
),
pp. 4-13
Persistent link: https://www.econbiz.de/10011645913
Saved in:
7
Gender matters in hospitality (invited paper for "luminaries" special issue of International Journal of Hospitality Management)
Morgan, Nigel
;
Pritchard, Annette
- In:
International journal of hospitality management
76
(
2019
)
2
,
pp. 38-44
Persistent link: https://www.econbiz.de/10011982119
Saved in:
8
Hiring manager's evaluations of asynchronous video interviews : the role of candidate competencies, aesthetics, and resume placement
Torres, Edwin N.
;
Gregory, Amy
- In:
International journal of hospitality management
75
(
2018
),
pp. 86-93
Persistent link: https://www.econbiz.de/10011944963
Saved in:
9
The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
10
Gender inclusion : the practices of organizational development and human resource management
Chalermchaikit, Vorakarn
;
Kozak, Metin
; …
- In:
International journal of hospitality management
120
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10015071169
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