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Managing language barriers in the workplace : the roles of job demands and resources on turnover intentions/ Juan M. Madera; Mary Dawson; Jack A. Neal
Madera, Juan M.; Dawson, Mary; Neal, Jack A. - In: International journal of hospitality management 42 (2014), pp. 117-125
Persistent link: https://www.econbiz.de/10010410773
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Speaking of allergies : communication challenges for restaurant staff and customers
Wingate, Timothy G.; Jones, Samantha K.; Khakhar, Malika K. - In: International journal of hospitality management 96 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012585672
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Consumer aggression and frontline employees' turnover intention : the role of job anxiety, organizational support, and obligation feeling
Raza, Basharat; Onge, Sylvie St.; Ali, Muhammad - In: International journal of hospitality management 97 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012820040
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Employee brand love and love behaviors : perspectives of social exchange and rational choice
Wang, Yao-Chin; Ryan, Bill; Yang, Chu-En - In: International journal of hospitality management 77 (2019), pp. 458-467
Persistent link: https://www.econbiz.de/10011988681
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Organizational trust in times of COVID-19 : hospitality employees' affective responses to managers' communication
Guzzo, Renata F.; Wang, Xingyu; Madera, Juan M.; … - In: International journal of hospitality management 93 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012435921
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Why hotels give to charity : interdependent giving motives
Lin, Chien-Pang; Wu, Chi-Mei Emily; Tsai, Jen-Hsin - In: International journal of hospitality management 86 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241476
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Knowledge sharing in revenue management teams : antecedents and consequences of group cohesion
Aubke, Florian; Wöber, Karl; Scott, Noel; Baggio, Rodolfo - In: International journal of hospitality management 41 (2014), pp. 149-157
Persistent link: https://www.econbiz.de/10010403055
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Rounding up for a cause : the joint effect of donation type and crowding on donation likelihood
Hwang, Yoo Hee; Choi, Sungwoo; Mattila, Anna S. - In: International journal of hospitality management 93 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012435909
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Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya; Miao, Li; Aattila, Anna S. - In: International journal of hospitality management 51 (2015), pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
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Servant leadership, social exchange relationships, and follower's helping behavior : positive reciprocity belief matters
Zou, Wenchi; Tian, Qing; Liu, Jia - In: International journal of hospitality management 51 (2015), pp. 147-156
Persistent link: https://www.econbiz.de/10011413958