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Procedural justice, ethical climate and service outcomes in restaurants
Luria, Gil; Yagil, Dana - In: International journal of hospitality management 27 (2008) 2, pp. 276-283
Persistent link: https://www.econbiz.de/10003687502
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Understanding pay satisfaction : the impacts of pay satisfaction on employees' job engagement and withdrawal in deluxe hotel
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 48 (2015), pp. 22-26
Persistent link: https://www.econbiz.de/10011341604
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Do employees' satisfied customers respond with an satisfactory relationship? : the effects of employees’ satisfaction on customers’ satisfaction and loyalty in a family restaurant...
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 34 (2013), pp. 1-8
Persistent link: https://www.econbiz.de/10009766794
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Determinants affecting comprehensive property-level hotel performance : the moderating role of hotel type
Kim, Woo Gon; Cho, Meehee; Brymer, Robert A. - In: International journal of hospitality management 34 (2013), pp. 404-412
Persistent link: https://www.econbiz.de/10009767474
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Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev; Han, Heesup - In: International journal of hospitality management 37 (2014), pp. 11-20
Persistent link: https://www.econbiz.de/10010354251
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Applying service profit chain model to the Korean restaurant industry
Kim, Gi-jin - In: International journal of hospitality management 36 (2014), pp. 1-13
Persistent link: https://www.econbiz.de/10010239422
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Refreshing hotel satisfaction studies by reconfiguring customer review data
Zhou, Lingqiang; Ye, Shun; Pearce, Philip; Wu, Mao-ying - In: International journal of hospitality management 38 (2014), pp. 1-10
Persistent link: https://www.econbiz.de/10010364611
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Effects of recovery experiences on hotel employees' subjective well-being
Lee, Kwang-Ho; Choo, Seung-Woo; Hyun, Sunghyup Sean - In: International journal of hospitality management 52 (2016), pp. 1-12
Persistent link: https://www.econbiz.de/10011442742
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The relationship between learning satisfaction and career competencies
Kong, Haiyan; Yan, Qi - In: International journal of hospitality management 41 (2014), pp. 133-139
Persistent link: https://www.econbiz.de/10010403057
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The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty
Gao, Bo Wendy; Lai, Ivan K. W. - In: International journal of hospitality management 44 (2015), pp. 38-47
Persistent link: https://www.econbiz.de/10010501241