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~isPartOf:"International journal of hospitality management"
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Service quality
403
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International journal of hospitality management
NBER working paper series
374
Working paper / National Bureau of Economic Research, Inc.
351
Journal of retailing and consumer services
339
NBER Working Paper
321
The service industries journal
314
Journal of business research : JBR
281
Health care management review : HCM review
268
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
236
International journal of contemporary hospitality management
225
The journal of services marketing
214
Journal of health economics
209
Health care management science
208
Journal of health organization and management
196
IMF Working Papers
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Auditing : a journal of practice & theory
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SpringerLink / Bücher
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Journal of hospitality marketing & management
163
European journal of operational research : EJOR
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Discussion paper series / IZA
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Tourism management : research, policies, practice
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Health economics
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Services marketing quarterly
142
The TQM journal : the international review of organizational improvement
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Journal of air transport management
139
Management science : journal of the Institute for Operations Research and the Management Sciences
133
Journal of Services Marketing
130
Journal of travel and tourism marketing
128
International journal of services and operations management
124
International journal of quality & reliability management
121
International journal of productivity and quality management : IJPQM
119
International journal of quality and service sciences
119
Cogent business & management
115
Service business
114
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
111
Journal of service research : JSR
104
The European journal of health economics : HEPAC ; health economics in prevention and care
102
Quality management journal : QMJ
101
Total quality management & business excellence
99
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ECONIS (ZBW)
546
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1
Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M.
- In:
International journal of hospitality management
35
(
2013
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
Saved in:
2
Factors influencing internal service quality at international tourist hotels
Chen, Wen-jung
- In:
International journal of hospitality management
35
(
2013
),
pp. 152-160
Persistent link: https://www.econbiz.de/10010225822
Saved in:
3
When enough is enough! : alcohol servers' refusal styles and key antecedents
Leo, Cheryl
- In:
International journal of hospitality management
35
(
2013
),
pp. 10-18
Persistent link: https://www.econbiz.de/10010225946
Saved in:
4
E-menus : managing choice options in
hospital
foodservice
Hartwell, Heather
;
Johns, Nick
;
Edwards, John S. A.
- In:
International journal of hospitality management
53
(
2016
),
pp. 12-16
Persistent link: https://www.econbiz.de/10011442939
Saved in:
5
Developing a scale of hospitableness : a tale of two worlds
Tasci, Asli D. A.
;
Semrad, Kelly J.
- In:
International journal of hospitality management
53
(
2016
),
pp. 30-41
Persistent link: https://www.econbiz.de/10011442988
Saved in:
6
The girlfriend getaway market : segmenting accommodation and service preferences
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
International journal of hospitality management
45
(
2015
),
pp. 99-108
Persistent link: https://www.econbiz.de/10010503884
Saved in:
7
Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh
;
Tukamushaba, Eddy Kurobuza
- In:
International journal of hospitality management
45
(
2015
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
Saved in:
8
Adaptation of hospitality service quality scales for marina services
Ozer Sari, Ferika
;
Bulut, Cagri
;
Pirnar, Ige
- In:
International journal of hospitality management
54
(
2016
),
pp. 95-103
Persistent link: https://www.econbiz.de/10011474045
Saved in:
9
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
10
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
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