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Enhancing teamwork in the hospitality industry : the importance of empathy
Jung, Hyojung; Lee, Stacy H.; Lim, SangGon - In: International journal of hospitality management 114 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014439949
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The influence of exploitative leadership on hospitality employees’ green innovative behavior : a moderated mediation model
Wang, Zhining; Ren, Shuang; Chadee, Doren; Sun, Chuanwei - In: International journal of hospitality management 99 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013327970
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Drivers of hotel guests' choice of smart products : applying a complexity theory involving TAM, technology readiness, TPB, and emotion factors
Han, Heesup; Kim, Seongseop; Badu-Baiden, Frank; … - In: International journal of hospitality management 120 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015071110
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Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh; Brun, Isabelle; Morales Alvarez, Miguel - In: International journal of hospitality management 27 (2008) 4, pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
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An empirical model of attendance factors at major sporting events
Hall, John; O'Mahony, Barry; Vieceli, Julian - In: International journal of hospitality management 29 (2010) 2, pp. 328-334
Persistent link: https://www.econbiz.de/10003971464
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Hotel service providers' emotional labor : the antecedents and effects on burnout
Kim, Hyun Jeong - In: International journal of hospitality management 27 (2008) 2, pp. 151-161
Persistent link: https://www.econbiz.de/10003687368
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The impact of mood states and surprise cues on satisfaction
Kim, Kyungmin; Mattila, Anna S. - In: International journal of hospitality management 29 (2010) 3, pp. 432-436
Persistent link: https://www.econbiz.de/10003983146
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The effects of dining atmospherics : an extended Mehrabian-Russell model
Liu, Yinghua; Jang, Soocheong - In: International journal of hospitality management 28 (2009) 4, pp. 494-503
Persistent link: https://www.econbiz.de/10003875545
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Influencing factors on restaurant customers' revisit intention : the roles of emotions and switching barriers
Han, Heesup; Back, Ki-joon; Barrett, Betsy - In: International journal of hospitality management 28 (2009) 4, pp. 563-572
Persistent link: https://www.econbiz.de/10003875799
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Emotional dissonance and emotional exhaustion among hotel employees in Nigeria
Karatepe, Osman M.; Aleshinloye, Kayode Dare - In: International journal of hospitality management 28 (2009) 3, pp. 349-358
Persistent link: https://www.econbiz.de/10003855798