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~isPartOf:"International journal of hospitality management"
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International journal of hospitality management
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Job standardization and service quality : the mediating role of prosocial service behaviors
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
;
Yen, Chang-hua
; …
- In:
International journal of hospitality management
40
(
2014
),
pp. 130-138
Persistent link: https://www.econbiz.de/10010388570
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