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Tipping behavior in Canadian restaurants
Maynard, Leigh J.; Mupandawana, Malvern - In: International journal of hospitality management 28 (2009) 4, pp. 597-603
Persistent link: https://www.econbiz.de/10003875825
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Customers' cognitive, emotional, and actionable response to the servicescape : a test of the moderating effect of the restaurant type
Kim, Woo Gon; Moon, Yun Ji - In: International journal of hospitality management 28 (2009) 1, pp. 144-156
Persistent link: https://www.econbiz.de/10003799063
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Worker body-art in upper-market hotels : neither accepted, nor prohibited
Efthymiou, Leonidas - In: International journal of hospitality management 74 (2018), pp. 99-108
Persistent link: https://www.econbiz.de/10011924616
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Using traditional rituals in hospitality to gain value : a study on the impact of Feng Shui
Ogilvie, Madeleine; Ng, Danny; Xiang, Erwei; Ryan, Maria M. - In: International journal of hospitality management 72 (2018), pp. 1-9
Persistent link: https://www.econbiz.de/10011872658
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How do Mainland Chinese travelers choose restaurants in Hong Kong? : an exploratory study of individual visit scheme travelers and packaged travelers
Law, Rob; To, Tammy; Goh, Carey - In: International journal of hospitality management 27 (2008) 3, pp. 346-354
Persistent link: https://www.econbiz.de/10003742797
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The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy; Law, Rob; Wen, Ivan - In: International journal of hospitality management 27 (2008) 3, pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
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The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang; Han, Heesup; Kim, Tae Hee - In: International journal of hospitality management 27 (2008) 3, pp. 459-469
Persistent link: https://www.econbiz.de/10003742825
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Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
Kim, Woo Gon; Ng, Christy Yen Nee; Kim, Yen-soon - In: International journal of hospitality management 28 (2009) 1, pp. 10-17
Persistent link: https://www.econbiz.de/10003798132
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The role of the customer-seller relationship in the intention of the customer to complain : a study of Chinese restaurateurs
Cheng, Simone; Lam, Terry - In: International journal of hospitality management 27 (2008) 4, pp. 552-562
Persistent link: https://www.econbiz.de/10003860310
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The relationship between food-related personality traits, satisfaction, and loyalty among visitors attending food events and festivals
Kim, Yeong Gug; Suh, Bo Won; Eves, Anita - In: International journal of hospitality management 29 (2010) 2, pp. 216-226
Persistent link: https://www.econbiz.de/10003971029