The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Billy Bai, Rob Law, Ivan Wen
| Year of publication: |
2008
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|---|---|
| Authors: | Bai, Billy ; Law, Rob ; Wen, Ivan |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 27.2008, 3, p. 391-402
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| Subject: | Gastronomie | Restaurant industry | Electronic Commerce | E-commerce | Website | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | China |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003742805