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~isPartOf:"International journal of hospitality management"
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Bibliometrics
68
Bibliometrie
68
Gastgewerbe
43
Hospitality industry
43
Hotel industry
43
Hotellerie
43
Quality management
29
Qualitätsmanagement
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Dienstleistungsqualität
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Köseoglu, Mehmet Ali
9
Law, Chun Hung Roberts
5
Sainaghi, Ruggero
5
Baggio, Rodolfo
4
Han, Heesup
4
Kim, Seongseop
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King, Brian
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Lee, Seoki
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Pereira-Moliner, Jorge
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Phillips, Paul
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Bai, Billy
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Claver Cortés, Enrique
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Einarsen, Kari
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Hung, Kam
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Kim, Hyunsu
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Law, Rob
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Lee, Jin-soo
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Marco Lajara, Bartolomé
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Mehraliyev, Fuad
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Molina Azorín, José Francisco
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International journal of hospitality management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
546
International journal of production research
513
International journal of productivity and quality management : IJPQM
502
The TQM journal : the international review of organizational improvement
445
Journal of business research : JBR
442
International journal of quality & reliability management
416
International journal of production economics
331
Benchmarking : an international journal ; BIJ
300
Total quality management & business excellence
281
Technological forecasting & social change : an international journal
266
Research policy : policy, management and economic studies of science, technology and innovation
220
MPRA Paper
208
European journal of operational research : EJOR
197
International journal of six sigma and competitive advantage : IJSSCA
189
Quality management journal : QMJ
182
Cogent business & management
180
Journal of business ethics : JOBE
176
NBER working paper series
172
Industrial marketing management : the international journal for industrial and high-tech firms
154
SpringerLink / Bücher
150
Post-Print / HAL
143
Working paper / National Bureau of Economic Research, Inc.
142
NBER Working Paper
136
Journal of management : JOM
129
Discussion paper series / IZA
121
International journal of services and operations management
116
International journal of management reviews : IJMR
114
International journal of contemporary hospitality management
111
Business process management journal
107
The international journal of productivity and performance management : IJPPM
104
Tourism management : research, policies, practice
103
Critical perspectives on accounting : an international journal for social and organizational accountability
102
International journal of process management and benchmarking : IJPMB
101
International journal of project management : the journal of The International Project Management Association
101
Working paper
101
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
100
Ovidius University Annals, Economic Sciences Series
98
Administrative Sciences : open access journal
97
CESifo working papers
97
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ECONIS (ZBW)
126
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1
Developing and validating a multidimensional
quality
scale for mega-events
Lee, Jin-soo
;
Lee, Choong-Ki
;
Park, Chang-kyu
- In:
International journal of hospitality management
43
(
2014
),
pp. 121-131
Persistent link: https://www.econbiz.de/10010427927
Saved in:
2
The impact of
quality
management on productivity in the hospitality sector
Benavides-Chicón, Carlos Guillermo
;
Ortega Aguaza, …
- In:
International journal of hospitality management
42
(
2014
),
pp. 165-173
Persistent link: https://www.econbiz.de/10010410744
Saved in:
3
Innovative capacity,
quality
certification and
performance
in the hotel sector
Hernández-Perlines, Felipe
;
Ariza-Montes, Antonio
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 220-230
Persistent link: https://www.econbiz.de/10012121705
Saved in:
4
Developing ambidexterity through
quality
management and their effects on
performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
Saved in:
5
How do dynamic capabilities explain hotel
performance
?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
6
The physical appearance of hotel guests : the impact on service providers’ communication and
quality
of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
7
Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?
Heras-Saizarbitoria, Iñaki
;
Arana, German
;
Boiral, Olivier
- In:
International journal of hospitality management
51
(
2015
),
pp. 138-146
Persistent link: https://www.econbiz.de/10011413956
Saved in:
8
Applying mixed methods to identify what drives quick service restaurant's customer satisfaction at the unit-level
Mathe-Soulek, Kimberly
;
Slevitch, Lisa
;
Dallinger, Ioana
- In:
International journal of hospitality management
50
(
2015
),
pp. 46-54
Persistent link: https://www.econbiz.de/10011387958
Saved in:
9
Does uncertain demand affect service
quality
?
Chen, Chiang-Ming
;
Chiu, Hsien-Hung
;
Chi, Yan-Ping
;
Wu, …
- In:
International journal of hospitality management
46
(
2015
),
pp. 76-78
Persistent link: https://www.econbiz.de/10011301995
Saved in:
10
The integration between service value and service recovery in the hospitality industry : an application of QFD and ANP
Wu, Wann-Yih
;
Qomariyah, Alfiyatul
;
Nguyen Thi Truong Sa
; …
- In:
International journal of hospitality management
75
(
2018
),
pp. 48-57
Persistent link: https://www.econbiz.de/10011944943
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