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Consumers' affective needs matter : open innovation through mining luxury hotels' online reviews
Wu, Jie; Yang, Tong; Zhou, Zhiwei; Zhao, Narisa - In: International journal of hospitality management 114 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014439946
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How to stay competitive : an innovative concept to assess the business competitiveness using online restaurant reviews
Wu, Jie; Chen, Jinyan; Yang, Tong; Zhao, Narisa - In: International journal of hospitality management 122 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015072019
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Optimal pricing strategy based on market segmentation for service products using online reservation systems : an application to hotel rooms
Guo, Xiaolong; Ling, Liuyi; Yang, Chenchen; Li, Zhaoqiong; … - In: International journal of hospitality management 35 (2013), pp. 274-281
Persistent link: https://www.econbiz.de/10010225782
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Availability management of hotel rooms under cooperation with online travel agencies
Ling, Liuyi; Dong, Yufeng; Guo, Xiaolong; Liang, Liang - In: International journal of hospitality management 50 (2015), pp. 145-152
Persistent link: https://www.econbiz.de/10011388039
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Effects of the new COVID-19 normal on customer satisfaction : can facemasks level off the playing field between average-looking and attractive-looking employees?
Wu, Gang; Liang, Lifang; Gursoy, Dogan - In: International journal of hospitality management 97 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012820030