Consumers' affective needs matter : open innovation through mining luxury hotels' online reviews
Year of publication: |
2023
|
---|---|
Authors: | Wu, Jie ; Yang, Tong ; Zhou, Zhiwei ; Zhao, Narisa |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 114.2023, p. 1-14
|
Subject: | Affective needs | Innovation opportunity level | Kansei Engineering | Online hotel reviews | Open innovation | Hotellerie | Hotel industry | Innovationsmanagement | Innovation management | Innovation | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Open Innovation | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Luxusgüter | Luxury goods |
-
Online consumer complaints about Southeast Asian luxury hotels
Memarzadeh, Faranak, (2015)
-
Power in praise : exploring online compliments on luxury hotels in Malaysia
Khoo-Lattimore, Catheryn, (2014)
-
Tsiotsou, Rodoula H., (2022)
- More ...
-
Wisdom of crowds : SWOT analysis based on hybrid text mining methods using online reviews
Wu, Jie, (2024)
-
Wu, Jie, (2023)
-
Yang, Tong, (2024)
- More ...