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To survive or to thrive? : China's luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis
Yang, Fiona X.; Li, Xiangping; Lau, Virginia Meng-Chan; … - In: International journal of hospitality management 94 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012495046
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The effectiveness of tryvertising in hotels
Lei, Soey Sut Ieng; Nicolau, Juan L.; Xiao, Qu; Wang, Dan - In: International journal of hospitality management 85 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012241445
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Hospitality and tourism development through coffee shop experiences in a leading coffee-producing nation
Oanh Thi Kim Vu; Alonso, Abel Duarte; Martens, Wil; Lan … - In: International journal of hospitality management 106 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013383276
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The effects of acculturation, social distinctiveness, and social presence in a service failure situation
Weber, Karin; Sparks, Beverley; Hsu, Cathy H. C. - In: International journal of hospitality management 56 (2016), pp. 44-55
Persistent link: https://www.econbiz.de/10011520943
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Measuring customer experience in situ : the link between appraisals, emotions and overall assessments
Liu, Wei; Sparks, Beverley; Coghlan, Alexandra - In: International journal of hospitality management 59 (2016), pp. 42-49
Persistent link: https://www.econbiz.de/10011609929