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~isPartOf:"International journal of hospitality management"
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Measuring quality performance...
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Service quality
436
Dienstleistungsqualität
435
Customer satisfaction
234
Kundenzufriedenheit
234
Consumer behaviour
224
Konsumentenverhalten
224
Hospital
218
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164
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Han, Heesup
13
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6
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6
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5
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Miao, Li
5
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Ren, Shuang
4
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International journal of hospitality management
NBER working paper series
435
Working paper / National Bureau of Economic Research, Inc.
388
NBER Working Paper
367
Journal of retailing and consumer services
342
The service industries journal
316
Journal of business research : JBR
289
Health care management review : HCM review
275
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
249
International journal of contemporary hospitality management
228
Discussion paper series / IZA
221
The journal of services marketing
215
Journal of health economics
211
Health care management science
209
Malaysian journal of economic studies
207
Journal of health organization and management
193
Auditing : a journal of practice & theory
175
Tourism management : research, policies, practice
175
Journal of hospitality marketing & management
170
European journal of operational research : EJOR
166
SpringerLink / Bücher
165
Cogent business & management
159
Applied economics
156
The TQM journal : the international review of organizational improvement
151
International journal of economics and financial issues : IJEFI
150
International journal of productivity and quality management : IJPQM
150
Kajian ekonomi Malaysia : journal of the Malaysian Economic Association
146
Services marketing quarterly
144
Health economics
143
MPRA Paper
143
Journal of air transport management
139
International journal of services and operations management
135
World Bank E-Library Archive
135
Journal of travel and tourism marketing
133
International journal of quality & reliability management
132
Journal of Services Marketing
131
IZA Discussion Paper
129
International journal of quality and service sciences
127
Management science : journal of the Institute for Operations Research and the Management Sciences
123
IDB Publications (Working Papers)
122
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ECONIS (ZBW)
603
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1
The girlfriend getaway market : segmenting accommodation and service preferences
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
International journal of hospitality management
45
(
2015
),
pp. 99-108
Persistent link: https://www.econbiz.de/10010503884
Saved in:
2
Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M.
- In:
International journal of hospitality management
35
(
2013
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
Saved in:
3
Factors influencing internal service quality at international tourist hotels
Chen, Wen-jung
- In:
International journal of hospitality management
35
(
2013
),
pp. 152-160
Persistent link: https://www.econbiz.de/10010225822
Saved in:
4
When enough is enough! : alcohol servers' refusal styles and key antecedents
Leo, Cheryl
- In:
International journal of hospitality management
35
(
2013
),
pp. 10-18
Persistent link: https://www.econbiz.de/10010225946
Saved in:
5
E-menus : managing choice options in
hospital
foodservice
Hartwell, Heather
;
Johns, Nick
;
Edwards, John S. A.
- In:
International journal of hospitality management
53
(
2016
),
pp. 12-16
Persistent link: https://www.econbiz.de/10011442939
Saved in:
6
Developing a scale of hospitableness : a tale of two worlds
Tasci, Asli D. A.
;
Semrad, Kelly J.
- In:
International journal of hospitality management
53
(
2016
),
pp. 30-41
Persistent link: https://www.econbiz.de/10011442988
Saved in:
7
Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh
;
Tukamushaba, Eddy Kurobuza
- In:
International journal of hospitality management
45
(
2015
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
Saved in:
8
Adaptation of hospitality service quality scales for marina services
Ozer Sari, Ferika
;
Bulut, Cagri
;
Pirnar, Ige
- In:
International journal of hospitality management
54
(
2016
),
pp. 95-103
Persistent link: https://www.econbiz.de/10011474045
Saved in:
9
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
10
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
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