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The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian; Mattila, Anna S. - In: International journal of hospitality management 95 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
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Antecedents of mandatory customer participation in service encounters : an empirical study
Chen, Sandy C.; Raab, Carola; Tanford, Sarah - In: International journal of hospitality management 46 (2015), pp. 65-75
Persistent link: https://www.econbiz.de/10011301996
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The determinants of hospitality employees' pro-environmental behaviors : the moderating role of generational differences
Kim, Soon-Ho; Kim, Minseong; Han, Hye-Sook; Holland, Stephen - In: International journal of hospitality management 52 (2016), pp. 56-67
Persistent link: https://www.econbiz.de/10011442804
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Attitudinal dimensions of professionalism and service quality efficacy of frontline employees in hotels
Lee, Kyoung-Joo - In: International journal of hospitality management 41 (2014), pp. 140-148
Persistent link: https://www.econbiz.de/10010403056
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Adoption of smart voice assistants technology among Airbnb guests : a revised self-efficacy-based value adoption model (SVAM)
Cao, Dongmei; Sun, Yan; Goh, Edmund; Wang, Rachel; … - In: International journal of hospitality management 101 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013271329
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Service training intervention and time-variant personal growth
Lan, Junbang; Wong, IpKin Anthony; Guo, Jia Wen - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198486
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Hospitality employees' affective experience of shame, self-efficacy beliefs and job behaviors : the alleviating role of error tolerance
Wang, Xingyu; Guchait, Priyanko; Do The Khoa; … - In: International journal of hospitality management 102 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013185213
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Feeling trusted and taking-charge behaviour : an internal branding perspective based on self-categorization theory
Rouzi, Abudoukadierjiang; Wang, Yongli - In: International journal of hospitality management 94 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012495027
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Employees' use of mobile devices and their perceived outcomes in the workplace : a case of luxury hotel
Jeong, Miyoung; Lee, Minwoo; Nagesvaran, Balendra - In: International journal of hospitality management 57 (2016), pp. 40-51
Persistent link: https://www.econbiz.de/10011581230
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Drivers and resources of customer co-creation : a scenario-based case in the restaurant industry
Im, Jinyoung; Qu, Hailin - In: International journal of hospitality management 64 (2017), pp. 31-40
Persistent link: https://www.econbiz.de/10011731665