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~isPartOf:"International journal of hospitality management"
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Selbstbedienung
11
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11
Consumer behaviour
7
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Customer satisfaction
4
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4
Kundenzufriedenheit
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International journal of hospitality management
SpringerLink / Bücher
25
E-government und die Erneuerung des öffentlichen Sektors
17
The journal of services marketing
15
Journal of retailing and consumer services
14
OECD e-government studies
14
The service industries journal
14
Journal of business research : JBR
13
OECD e-Government Studies
12
Springer eBook Collection
12
Europäische Hochschulschriften / 5
10
OECD Digital Government Studies
10
Services marketing quarterly
10
Journal of hospitality marketing & management
8
Journal of service management
8
OECD digital government studies
8
Journal of service research : JSR
7
Managing service quality : MSQ ; an international journal
7
The international review of retail, distribution and consumer research
6
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
6
Gabler Edition Wissenschaft
5
International journal of contemporary hospitality management
5
Journal of travel and tourism marketing
5
Psychology & marketing
5
Public Administration and Information Technology
5
Service business
5
Speyerer Forschungsberichte
5
Edition Innovative Verwaltung
4
FÖV discussion papers
4
International journal of services and operations management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of retailing
4
Springer eBook Collection / Business and Economics
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Technological forecasting & social change : an international journal
4
Verwaltungsressourcen und Verwaltungsstrukturen
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Betriebs-Berater : BB
3
Economie et statistique
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Global business and finance review
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ECONIS (ZBW)
11
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1
Using self-service technology to reduce customer waiting times
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of hospitality management
33
(
2013
),
pp. 435-445
Persistent link: https://www.econbiz.de/10009746331
Saved in:
2
Relationship of WWW usage and employee learning in the casino industry
Lema, Joseph D.
;
Agrusa, Jerome
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 18-25
Persistent link: https://www.econbiz.de/10003798257
Saved in:
3
My phone, my zone : restaurant consumers’ territorial responses to unsolicited recommendation on their smartphones
Tang, Yangyi
;
Yang, Liu
;
He, Yuanqiong
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271305
Saved in:
4
A multilevel study on preferences for self-service technology versus human staff : insights from hotels in China
Liu, Chun
;
Hung, Kam
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012495083
Saved in:
5
Improving consumer commitment through the integration of self-service technologies : a transcendent consumer experience perspective
Wei, Wei
;
Torres, Edwin
;
Hua, Nan
- In:
International journal of hospitality management
59
(
2016
),
pp. 105-115
Persistent link: https://www.econbiz.de/10011609958
Saved in:
6
Self-service technology research : a bibliometric co-citation visualization analysis
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
80
(
2019
),
pp. 101-112
Persistent link: https://www.econbiz.de/10012058618
Saved in:
7
Consumer responses to interactive restaurant self-service technology (IRSST) : the role of gadget-loving propensity
Ahn, Jee Ahe
;
Seo, Soobin
- In:
International journal of hospitality management
74
(
2018
),
pp. 109-121
Persistent link: https://www.econbiz.de/10011924621
Saved in:
8
Self-service technology kiosk design for restaurants : an QFD application
Park, Soona
;
Letho, Xinran
;
Letho, Mark
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425712
Saved in:
9
Designing gamified interactions with self-service technology at restaurants
Lee, Wangoo
;
Lu, Lu
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325583
Saved in:
10
Applications of disruptive digital technologies in hotel industry : a systematic review
Iranmanesh, Mohammad
;
Ghobakhloo, Morteza
;
Nilashi, …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014227136
Saved in:
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