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Do mindfulness and perceived organizational support work? : fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion
Chen, Han; Eyoun, Khalid - In: International journal of hospitality management 94 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495032
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The effects of mentoring on role stress, job attitude, and turnover intention in the hotel industry
Kim, Seongseop; Im, Jaemoon; Hwang, Jinsoo - In: International journal of hospitality management 48 (2015), pp. 68-82
Persistent link: https://www.econbiz.de/10011341600
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Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine; Chen, Po-ju; King, Brian - In: International journal of hospitality management 35 (2013), pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
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Does work engagement mediate the effects of challenge stressors on job outcomes? : evidence from the hotel industry
Karatepe, Osman M.; Beirami, Elnaz; Bouzari, Mona; … - In: International journal of hospitality management 36 (2014), pp. 14-22
Persistent link: https://www.econbiz.de/10010239419
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Antecedents and consequences of employees' job stress in a foodservice industry : focused on emotional labor and turnover intent
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 38 (2014), pp. 84-88
Persistent link: https://www.econbiz.de/10010364571
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The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin; Bonn, Mark Andrew; Cho, Meehee - In: International journal of hospitality management 52 (2016), pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
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Creativity and turnover intention among hotel chefs : the mediating effects of job satisfaction and job stress
Tongchaiprasit, Patcharanan; Ariyabuddhiphongs, Vanchai - In: International journal of hospitality management 55 (2016), pp. 33-40
Persistent link: https://www.econbiz.de/10011497920
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Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors : moderating effects of working-from-home
Chi, Oscar Hengxuan; Saldamli, Asim; Gursoy, Dogan - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198476
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The effects of psychological capital, social capital, and human capital on hotel employees' occupational stress and turnover intention
Li, Zhiyong; Yu, Zhicheng; Huang, Songshan; Zhou, Jingyan; … - In: International journal of hospitality management 98 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10013198509
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New employee orientation, role-related stressors and conflict at work : consequences for work attitudes and performance of hospitality employees
Raub, Steffen P.; Borzillo, Stefano; Perretten, Gabrielle; … - In: International journal of hospitality management 94 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012495064