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Organizational injustice and emotional labor of hotel front-line employees
Shapoval, Valeriya - In: International journal of hospitality management 78 (2019), pp. 112-121
Persistent link: https://www.econbiz.de/10012012720
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Customer evaluations of service-oriented organizational citizenship behaviors : agentic and communal differences
Bharadwaja, Shina; Lee, Lindsey; Madera, Juan M. - In: International journal of hospitality management 70 (2018), pp. 120-129
Persistent link: https://www.econbiz.de/10011825977
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Effects of campus foodservice attributes on perceived value, satisfaction, and consumer attitude : a gender-difference approach
Kwun, David Joon-wuk - In: International journal of hospitality management 30 (2011) 2, pp. 252-261
Persistent link: https://www.econbiz.de/10008907670
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Incorporating a gender approach in the hospitality industry : female executives' perceptions
Segovia-Pérez, Mónica; Figueroa-Domecq, Cristina; … - In: International journal of hospitality management 76 (2019) 1, pp. 184-193
Persistent link: https://www.econbiz.de/10011981980
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Gender matters in hospitality (invited paper for "luminaries" special issue of International Journal of Hospitality Management)
Morgan, Nigel; Pritchard, Annette - In: International journal of hospitality management 76 (2019) 2, pp. 38-44
Persistent link: https://www.econbiz.de/10011982119
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Think crisis-think female? : female top management team member replacement in the hospitality and tourism firms
Wang, Kewen; Zhou, Heng; Kelobonye, Keone - In: International journal of hospitality management 107 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10014227688
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Redoing gender : how women in the hospitality industry challenge Chinese hegemonic gender discourse
Liu, Weiwei; Li, Mimi; Liu, Tingting - In: International journal of hospitality management 107 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10014227729
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Is her (his) gender matched or not matched with me? : gender (dis)match effect between customers and gendered service robots
Seo, Soobin; Wu, Xianmei; Choi, Jihee - In: International journal of hospitality management 119 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015069999
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Gender inclusion : the practices of organizational development and human resource management
Chalermchaikit, Vorakarn; Kozak, Metin; … - In: International journal of hospitality management 120 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015071169
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"The lowest rung" : women room attendants' perceptions of five star hotels' operational hierarchies'
Kensbock, Sandra; Jennings, Gayle; Bailey, Janis; … - In: International journal of hospitality management 35 (2013), pp. 360-368
Persistent link: https://www.econbiz.de/10010225767