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The role of language, appearance, and smile on perceptions of authenticity versus rapport
Baker, Melissa A.; Kim, Kawon Kathy - In: International journal of hospitality management 74 (2018), pp. 171-179
Persistent link: https://www.econbiz.de/10011924646
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Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian; Xie, Lishan - In: International journal of hospitality management 114 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
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The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian; Mattila, Anna S. - In: International journal of hospitality management 107 (2022), pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
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Dining out with food allergies : two decades of evidence calling for enhanced consumer protection
Dominguez, Silvia; Théolier, Jérémie; Gerdts, Jennifer; … - In: International journal of hospitality management 122 (2024), pp. 1-16
Persistent link: https://www.econbiz.de/10015071971
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It's about time : revisiting UTAUT2 to examine consumers’ intentions to use NFC mobile payments in hotels
Morosan, Cristian; DeFranco, Agnes - In: International journal of hospitality management 53 (2016), pp. 17-29
Persistent link: https://www.econbiz.de/10011442944
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To disclose or to falsify : the effects of cognitive trust and affective trust on customer cooperation in contact tracing
Chen, Shijiao; Waseem, Donia; Xia, Zhenhua; Tran Trieu Khai - In: International journal of hospitality management 94 (2021), pp. 1-16
Persistent link: https://www.econbiz.de/10012495088
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My home on the platform : exploring the physical privacy concerns of home-sharing providers
Ranzini, Giulia; Etter, Michael; Vermeulen, Ivar - In: International journal of hospitality management 86 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241487
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The nonlinear effect of service robot anthropomorphism on customers' usage intention : a privacy calculus perspective
Xie, Lishan; Lei, Shaohui - In: International journal of hospitality management 107 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10014227626
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A segmentation of online reviews by language groups : how English and non-English speakers rate hotels differently
Schuckert, Markus; Liu, Xianwei; Law, Chun Hung Roberts - In: International journal of hospitality management 48 (2015), pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
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Managing language barriers in the workplace : the roles of job demands and resources on turnover intentions/ Juan M. Madera; Mary Dawson; Jack A. Neal
Madera, Juan M.; Dawson, Mary; Neal, Jack A. - In: International journal of hospitality management 42 (2014), pp. 117-125
Persistent link: https://www.econbiz.de/10010410773