Narrow search
Showing 1 - 10 of 66
Cover Image
Intangible asset value of employee satisfaction in high-contact services
Fang, Ruirui; Gao, Baojun; Hu, Nan - In: International journal of hospitality management 94 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012494929
Cover Image
A balanced scorecard approach to establish a performance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining DEMATEL and ANP
Chen, Fu-hsiang; Hsu, Tsung-shin; Tzeng, Gwo-hshiung - In: International journal of hospitality management 30 (2011) 4, pp. 908-932
Persistent link: https://www.econbiz.de/10009242090
Cover Image
Corporate social responsibility and sustainability balanced scorecard : the case study of family-owned hotels
Kang, Jin-Su; Chiang, Chun-Fang; Huangthanapan, Kitipop; … - In: International journal of hospitality management 48 (2015), pp. 124-134
Persistent link: https://www.econbiz.de/10011341595
Cover Image
Measuring hotel performance using the balanced scorecard : a theoretical construct development and its empirical validation
Elbanna, Said; Eid, Riyad; Kamel, Hany - In: International journal of hospitality management 51 (2015), pp. 105-114
Persistent link: https://www.econbiz.de/10011413952
Cover Image
The materiality balanced scorecard : a framework for stakeholder-led integration of sustainable hospitality management and reporting
Guix, Mireia; Font, Xavier - In: International journal of hospitality management 91 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012388594
Cover Image
The balanced scorecard of a new destination product : implications for lodging and skiing firms
Sainaghi, Ruggero; Phillips, Paul; D'Angella, Francesca - In: International journal of hospitality management 76 (2019) 1, pp. 216-230
Persistent link: https://www.econbiz.de/10011981989
Cover Image
Balanced scorecard in the hospitality and tourism industry : past, present and future
Fatima, Tahniyath; Elbanna, Said - In: International journal of hospitality management 91 (2020), pp. 1-18
Persistent link: https://www.econbiz.de/10012389111
Cover Image
Do brands matter? : a comparison of branded and independent hotels’ performance during a full economic cycle
O’Neill, John W.; Carlbäck, Mats - In: International journal of hospitality management 30 (2011) 3, pp. 515-521
Persistent link: https://www.econbiz.de/10009130589
Cover Image
On the relationship between intellectual capital and financial performance : a panel data analysis on SME hotels
Sardo, Filipe; Serrasqueiro, Zélia; Alves, Helena - In: International journal of hospitality management 75 (2018), pp. 67-74
Persistent link: https://www.econbiz.de/10011944958
Cover Image
Cross-dimensional measures of asset lightness and fee orientation in lodging groups
Lussi, Sonja; Masset, Philippe; Weisskopf, Jean-Philippe; … - In: International journal of hospitality management 109 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014282482