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Emotional intelligence and creative performance : looking through the lens of environmental uncertainty and cultural intelligence
Darvishmotevali, Mahlagha; Altinay, Levent; De Vita, Glauco - In: International journal of hospitality management 73 (2018), pp. 44-54
Persistent link: https://www.econbiz.de/10011886678
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The temporal priority of team learning behaviors vs. shared mental models in service management teams
Guchait, Priyanko; Hamilton, Katherine - In: International journal of hospitality management 33 (2013), pp. 19-28
Persistent link: https://www.econbiz.de/10009746529
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Too close to work together? : identity conflicts induced by coworker friendships in cyberspace
Yang, Fiona X.; Xu, Yueying; Wong, IpKin Anthony - In: International journal of hospitality management 99 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10013327974
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The more diverse, the better? : exploring the moderating role of hospitality top management team diversity on CSR-FP link
Song, Hyoung Ju; Yeon, Jihwan; Lin, Michael S. - In: International journal of hospitality management 117 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014457840
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40 years of sharing economy research : an intellectual and cognitive structures analysis
Sánchez-Pérez, Manuel; Terán-Yépez, Eduardo; … - In: International journal of hospitality management 94 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012495044
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Gender diversity in hospitality and tourism top management teams : a systematic review of the last 10 years
Russen, Michelle; Dawson, Mary; Madera, Juan M. - In: International journal of hospitality management 95 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012547906
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The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 31 (2012) 2, pp. 369-378
Persistent link: https://www.econbiz.de/10009503310
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Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine; King, Brian - In: International journal of hospitality management 32 (2013), pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
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Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine; Chen, Po-ju; King, Brian - In: International journal of hospitality management 35 (2013), pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
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Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon; Ok, Chihyung Michael - In: International journal of hospitality management 36 (2014), pp. 176-187
Persistent link: https://www.econbiz.de/10010239296