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Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min; Mohammad, Abuelkassem A. A.; Kim, Woo Gon - In: International journal of hospitality management 82 (2019), pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
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Hospitality workers' COVID-19 risk perception and depression : a contingent model based on transactional theory of stress model
Yan, Jiaqi; Kim, Sunghoon; Zhang, Stephen X.; Foo, Maw Der - In: International journal of hospitality management 95 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012547994
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Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors : moderating effects of working-from-home
Chi, Oscar Hengxuan; Saldamli, Asim; Gursoy, Dogan - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198476
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Ability and willingness to work during COVID-19 pandemic : perspectives of front-line hotel employees
Stergiou, Dimitrios P.; Farmaki, Anna - In: International journal of hospitality management 93 (2021), pp. 1-4
Persistent link: https://www.econbiz.de/10012435837
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How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences
Wong, Antony King Fung; Kim, Seongseop; Kim, Jungkeun; … - In: International journal of hospitality management 93 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012435962
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The repercussions and challenges of COVID-19 in the hotel industry : potential strategies from a case study of Indonesia
Japutra, Arnold; Situmorang, Ringkar - In: International journal of hospitality management 95 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012547965
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How does COVID-19 differ from previous crises? : a comparative study of health-related crisis research in the tourism and hospitality context
Park, Eunhye Olivia; Kim, Woo-Hyuk; Kim, Sung-Bum - In: International journal of hospitality management 103 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013209262
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Responses to COVID-19 : the role of performance in the relationship between small hospitality enterprises' resilience and sustainable tourism development
Sobaih, Abu Elnasr E.; Elshaer, Ibrahim; Hasanein, Ahmed M. - In: International journal of hospitality management 94 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012495010
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The green B&B promotion strategies for tourist loyalty : surveying the restart of Chinese national holiday travel after COVID-19
Cai, Gangwei; Xu, Lei; Gao, Weijun - In: International journal of hospitality management 94 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495090
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Preference for robot service or human service in hotels? : impacts of the COVID-19 pandemic
Kim, Seongseop; Kim, Jungkeun; Badu-Baiden, Frank; … - In: International journal of hospitality management 93 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012436004