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~isPartOf:"International journal of hospitality management"
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Service quality
436
Dienstleistungsqualität
435
Customer satisfaction
233
Kundenzufriedenheit
233
Consumer behaviour
230
Konsumentenverhalten
230
Hotel industry
184
Hotellerie
184
Beziehungsmarketing
133
Relationship marketing
133
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Han, Heesup
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Prentice, Catherine
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Qu, Hailin
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Ali, Faizan
4
Bai, Billy
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Birtch, Thomas A.
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Brewster, Zachary W.
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Chan, Eric S. W.
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Chiang, Flora F. T.
4
DiPietro, Robin B.
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Ye, Yijiao
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International journal of hospitality management
Tourism management : research, policies, practice
1,204
Tourism economics : the business and finance of tourism and recreation
891
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
683
Tourism management perspectives : TMP
554
Journal of travel and tourism marketing
494
Tourism analysis : an interdisciplinary tourism & hospitality journal
402
Journal of retailing and consumer services
354
The service industries journal
333
Journal of business research : JBR
326
International Journal of Contemporary Hospitality Management
299
International journal of contemporary hospitality management
289
Tourism planning & development
261
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
257
Annals of tourism research : ATR ; a social sciences journal
232
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
226
The journal of services marketing
217
Journal of hospitality marketing & management
210
NBER working paper series
207
Working paper / National Bureau of Economic Research, Inc.
202
Worldwide Hospitality and Tourism Themes
201
Journal of air transport management
196
NBER Working Paper
187
Auditing : a journal of practice & theory
174
Tourism review
158
Services marketing quarterly
150
Journal of hospitality and tourism insights
145
Journal of Services Marketing
141
International Journal of Culture, Tourism and Hospitality Research
138
The TQM journal : the international review of organizational improvement
134
Tourism and hospitality research : THR
133
Cogent business & management
131
SpringerLink / Bücher
130
European research studies
128
Tourism and hospitality research : the surrey quarterly review
127
Applied economics
123
Service business
123
MPRA Paper
122
International journal of quality and service sciences
119
International journal of quality & reliability management
117
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ECONIS (ZBW)
550
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1
Pay for performance and work attitudes : the mediating role of employee-organization service value congruence
Chiang, Flora F. T.
;
Birtch, Thomas A.
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 632-640
Persistent link: https://www.econbiz.de/10008758179
Saved in:
2
Reward climate and its impact on service quality orientation and employee attitudes
Chiang, Flora F. T.
;
Birtch, Thomas A.
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 3-9
Persistent link: https://www.econbiz.de/10008821998
Saved in:
3
Effects of tourists' local food consumption value on attitude, food destination image, and behavioral intention
Choe, Ja Young
;
Kim, Seongseop
- In:
International journal of hospitality management
71
(
2018
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011849510
Saved in:
4
Essential customer service factors and the segmentation of older visitors within wellness
tourism
based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
Saved in:
5
Which hotel services really matter to Muslim travelers? : developing and validating a multidimensional-continuum scale
Papastathopoulos, Avraam
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185228
Saved in:
6
Towards sustainable servicescape : tourists' perspectives of accommodation service attributes
Väisänen, Hanna-Maija
;
Uusitalo, Outi
;
Ryynänen, Toni
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014310681
Saved in:
7
The evolution of service failure and recovery research in hospitality and
tourism
: an integrative review and future research directions
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310875
Saved in:
8
How do Mainland Chinese travelers choose restaurants in Hong Kong? : an exploratory study of individual visit scheme travelers and packaged travelers
Law, Rob
;
To, Tammy
;
Goh, Carey
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 346-354
Persistent link: https://www.econbiz.de/10003742797
Saved in:
9
Exploring the relationship between employee creativity and job-related motivators in the Hong Kong hotel industry
Wong, Simon Chak-keung
;
Ladkin, Adele
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 426-437
Persistent link: https://www.econbiz.de/10003742812
Saved in:
10
Achieving task and extra-task-related behaviors : a case of gender and position differences in the perceived role of rewards in the hotel industry
Chiang, Flora F. T.
;
Birtch, Thomas A.
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 491-503
Persistent link: https://www.econbiz.de/10003860296
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