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Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup; Nguyen, Hong Ngoc; Song, Hak-jun; Chua, Bee-Lia - In: International journal of hospitality management 72 (2018), pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
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Do coffee chains have strategic superiority? : an examination of the intra-regional and size strategies of coffee chains
Park, Kwangmin; Jang, Soocheong - In: International journal of hospitality management 105 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013363248
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Hospitality and tourism development through coffee shop experiences in a leading coffee-producing nation
Oanh Thi Kim Vu; Alonso, Abel Duarte; Martens, Wil; Lan … - In: International journal of hospitality management 106 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013383276
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Antecedents and consequences of brand equity : evidence from Starbucks coffee brand
Ren, YuXuan; Choe, Yunseon; Song, Hak-jun - In: International journal of hospitality management 108 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10013482336
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Segmenting networking orientation in the hospitality industry : an empirical research on service bundling
Maggioni, Isabella; Marcoz, Elena Maria; Mauri, Chiara - In: International journal of hospitality management 42 (2014), pp. 192-201
Persistent link: https://www.econbiz.de/10010410731
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Designing collaboration process facilitation in hotel management teams to improve collaboration performance
Fu, Shixuan; Cheng, Xusen; Su, Linlin; Bilgihan, Anil; … - In: International journal of hospitality management 88 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012293857
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Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.; Arteaga, Francisco; Del Chiappa, … - In: International journal of hospitality management 47 (2015), pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
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The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun; Li, Yibai - In: International journal of hospitality management 55 (2016), pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
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Managing customers' undesirable responses towards hospitality service brands during service failure : the moderating role of other customer perception
Sarkar, Abhigyan; Sarkar, Juhi Gahlot; Sreejesh, S. - In: International journal of hospitality management 94 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012495095
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Balancing tourism education and training
Zagonari, Fabio - In: International journal of hospitality management 28 (2009) 1, pp. 2-9
Persistent link: https://www.econbiz.de/10003798128