"The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and...

"This book aims to accomplish several objectives. Firstly, it provides readers with an in-depth understanding of the latest technologies driving digital manufacturing and smart factories globally. Secondly, it explores how these technologies can be leveraged to enhance efficiency, productivity,...