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Analysing key indicators of website service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat; Fahimi, Milad - In: International journal of process management and … 11 (2021) 6, pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
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What can we learn from process maturity models? : a literature review of models addressing process maturity
Dahlin, Gunnar - In: International journal of process management and … 10 (2020) 4, pp. 495-519
Persistent link: https://www.econbiz.de/10012512383
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Identification of positive deviance : methodology development
Chakraborty, Ayon; Mishra, Rajesh Prasad - In: International journal of process management and … 4 (2014) 1, pp. 36-50
Persistent link: https://www.econbiz.de/10010390787
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Gauging quality and reliability assurance efforts in product development process
Itabashi-Campbell, Rachel R.; Yadav, Om Prakash - In: International journal of process management and … 2 (2007/08) 3, pp. 221-233
Persistent link: https://www.econbiz.de/10003725472
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Design of ISO 9001:2000 based Supply Chain Quality Management Systems
Shalij, P. R.; Devadasan, S. R.; Prabhushankar, G. V. - In: International journal of process management and … 3 (2009) 1, pp. 1-23
Persistent link: https://www.econbiz.de/10003876506
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Intercept model errors and design of high sigma cause selecting control charts
Lakshminarasimhan, S.; Kannan, S. M. - In: International journal of process management and … 3 (2009) 1, pp. 60-75
Persistent link: https://www.econbiz.de/10003876641
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Design of Innovative Six Sigma Quality Management Systems
Prabhushankar, G. V.; Devadasan, S. R.; Shalij, P. R.; … - In: International journal of process management and … 3 (2009) 1, pp. 76-100
Persistent link: https://www.econbiz.de/10003876644
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Performance evaluation of continuous production process by trapezoidal fuzzy process capability indices
Jesgavarzi, Rahebe; Abooie, Mohammad Hossein - In: International journal of process management and … 3 (2013) 3, pp. 371-385
Persistent link: https://www.econbiz.de/10010339879
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An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali; Sepahi, Masoome; Haghighi, Sara … - In: International journal of process management and … 3 (2013) 3, pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
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Categorisation of process improvement models from a conceptual perspective
Low, Shyee-nee; Shahrul Kamaruddin; Ishak Abdul Azid - In: International journal of process management and … 5 (2015) 1, pp. 113-130
Persistent link: https://www.econbiz.de/10011404040