Narrow search
Showing 1 - 10 of 63
Cover Image
After-sales service competition in a supply chain : optimization of customer satisfaction level or profit or both?
Kurata, Hisashi; Nam, Seong-hyun - In: International journal of production economics 127 (2010) 1, pp. 136-146
Persistent link: https://www.econbiz.de/10008652488
Cover Image
After-sales service competition in a supply chain : does uncertainty affect the conflict between profit maximization and customer satisfaction?
Kurata, Hisashi; Nam, Seong-hyun - In: International journal of production economics 144 (2013) 1, pp. 268-280
Persistent link: https://www.econbiz.de/10009773133
Cover Image
The role of IT-enabled collaborative decision making in inter-organizational information integration to improve customer service performance
Wong, Christina; Lai, Kee-hung; Cheng, T. C. E.; Lun, … - In: International journal of production economics 159 (2015), pp. 56-65
Persistent link: https://www.econbiz.de/10010479252
Cover Image
Interaction of after-sales service provider and contract type in a supply chain
Chen, Mengmiao; Hu, Qiying; Wei, Hang - In: International journal of production economics 193 (2017), pp. 514-527
Persistent link: https://www.econbiz.de/10011758504
Cover Image
Supply chain integration and service oriented transformation : evidence from Chinese equipment manufacturers
He, Yuanqiong; Lai, Kin Keung - In: International journal of production economics 135 (2011) 2, pp. 791-799
Persistent link: https://www.econbiz.de/10009490275
Cover Image
Special issue: Big data for service and manufacturing supply chain management
Huang, George Q. (contributor) - In: International journal of production economics 165 (2015), pp. 172-306
Persistent link: https://www.econbiz.de/10011309024
Cover Image
Editorial: Special issue on "Big data for service and manufacturing supply chain management"
Huang, George Q.; Tsui, Kwok-Leung - In: International journal of production economics 165 (2015), pp. 172-173
Persistent link: https://www.econbiz.de/10011309058
Cover Image
Investigating the linkages between types and supplier relationships in seritized environments
Saccani, Nicola; Visintin, Filippo; Rapaccini, Mario - In: International journal of production economics 149 (2014), pp. 226-238
Persistent link: https://www.econbiz.de/10010356786
Cover Image
Demand chain management : relationship between external antecedants, web-based integration and service innovation performance
Chong, Alain Yee Loong; Zhou, Li - In: International journal of production economics 154 (2014), pp. 48-58
Persistent link: https://www.econbiz.de/10010386394
Cover Image
Multiskilling with closed chains in a service industry : a robust optimization approach
Henao, César Augusto; Ferrer O., Juan Carlos; Muñoz, … - In: International journal of production economics 179 (2016), pp. 166-178
Persistent link: https://www.econbiz.de/10011532860