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The effect of fQ model on patient's satisfaction in military hospitals in Jordan
Ajarmah, Balqees Salem; Hashem, Tareq N.; Swies, Rateb Jalil - In: International journal of productivity and quality … 20 (2017) 3, pp. 273-290
Persistent link: https://www.econbiz.de/10011751072
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The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa; Sweis, Rateb J.; Saleh, Rawan; Suifan, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
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A patient assignment algorithm for home care services
Hertz, Alain; Lahrichi, N. - In: Journal of the Operational Research Society : OR 60 (2009) 4, pp. 481-495
Persistent link: https://www.econbiz.de/10003870494
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A hybrid data mining/simulation approach for modelling outpatient no-shows in clinic scheduling
Glowacka, K. J.; Henry, R. M.; May, J. H. - In: Journal of the Operational Research Society : OR 60 (2009) 8, pp. 1056-1068
Persistent link: https://www.econbiz.de/10003881999
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Dynamic overbooking scheduling system to improve patient access
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 63 (2012) 6, pp. 810-820
Persistent link: https://www.econbiz.de/10009557765
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Evaluation of China's regional hospital efficiency : DEA approach with undesirable output
Hu, H.-h.; Qi, Q.; Yang, Chih-Hai - In: Journal of the Operational Research Society : OR 63 (2012) 6, pp. 715-725
Persistent link: https://www.econbiz.de/10009557803
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Effective cancellation policy to reduce the negative impact of patient no-show
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 65 (2014) 5, pp. 605-615
Persistent link: https://www.econbiz.de/10010362551
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A cost-effective urgent care policy to improve patient access in a dynamic scheduled clinic setting
Huang, Yu-li; Zuniga, Paulina; Marcak, Justin - In: Journal of the Operational Research Society : OR 65 (2014) 5, pp. 763-776
Persistent link: https://www.econbiz.de/10010364702
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Priority dispatching strategies for EMS systems
Bandara, Damitha; Mayorga, Maria E.; Albert, Laura A. - In: Journal of the Operational Research Society : OR 65 (2014) 4, pp. 572-587
Persistent link: https://www.econbiz.de/10010345221
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Assessing the quality of patient care : a normative decision view
Nasim, Kanwal; Malik, Shahab Alam; Iqbal, Muhammad Zahid; … - In: International journal of productivity and quality … 13 (2014) 2, pp. 125-141
Persistent link: https://www.econbiz.de/10010387734