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~isPartOf:"International journal of quality & reliability management"
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Service quality
113
Dienstleistungsqualität
112
Quality management
96
Qualitätsmanagement
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Manufacturing industries
56
Industrie
55
Customer satisfaction
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Kundenzufriedenheit
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Antony, Jiju
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Kee, Fong Tat
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Mastrogiacomo, Luca
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Myint Moe Chit
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International journal of quality & reliability management
The Nigerian journal of economic and social studies
616
International journal of production research
560
NBER working paper series
525
Working paper / National Bureau of Economic Research, Inc.
483
NBER Working Paper
463
Auditing : a journal of practice & theory
439
International journal of hospitality management
409
International journal of production economics
374
Journal of business research : JBR
361
Journal of retailing and consumer services
337
The service industries journal
314
Applied economics
297
Ifo Schnelldienst
274
Managerial auditing journal
268
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
260
Discussion paper series / IZA
258
International journal of productivity and quality management : IJPQM
257
The accounting review : a publication of the American Accounting Association
231
Discussion paper / Centre for Economic Policy Research
227
Cogent business & management
221
Policy research working paper : WPS
218
International journal of auditing : IJA
213
SpringerLink / Bücher
213
The journal of services marketing
211
World Bank E-Library Archive
209
International journal of economics and financial issues : IJEFI
198
Discussion paper
195
International Journal of Energy Economics and Policy : IJEEP
195
Technological forecasting & social change : an international journal
194
The TQM journal : the international review of organizational improvement
191
International journal of economics and finance
190
Accounting horizons : a quarterly publication of the American Accounting Association
189
Working paper
177
The Indian journal of economics
173
IZA Discussion Paper
167
International journal of contemporary hospitality management
164
Industrial marketing management : the international journal for industrial and high-tech firms
163
Ifo-Schnelldienst
159
International journal of services and operations management
158
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ECONIS (ZBW)
166
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1
Quality moderates market competition : evidence of Taiwanese service industry
Yang, Yi-Fang
;
Chen, Yahn-Shir
- In:
International journal of quality & reliability management
33
(
2016
)
9
,
pp. 1332-1345
Persistent link: https://www.econbiz.de/10011607094
Saved in:
2
QMS external quality auditors' competency requirements : perspectives from accredited certification bodies in Malaysia
Wahid, Roslina Ab
;
Tan, Peck-Leong
- In:
International journal of quality & reliability management
40
(
2023
)
7
,
pp. 1621-1646
Persistent link: https://www.econbiz.de/10014313843
Saved in:
3
Outcome of quality management practices : differences among public and private, manufacturing and service, SME and large organisations
Eriksson, Henrik
- In:
International journal of quality & reliability management
33
(
2016
)
9
,
pp. 1394-1405
Persistent link: https://www.econbiz.de/10011607166
Saved in:
4
Gaining insights into the measurement of value in industrial service network
Saunila, Minna
;
Rantala, Tero
;
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
Saved in:
5
Comparison of quality management for externally sourced business services
Holschbach, Elmar
- In:
International journal of quality & reliability management
30
(
2013
)
5
,
pp. 530-570
Persistent link: https://www.econbiz.de/10009763311
Saved in:
6
Assessing the uptake of Industry 4.0 technologies : barriers to their adoption and impact on quality management aspects
Laskurain-Iturbe, Iker
;
Arana-Landin, German
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2420-2442
Persistent link: https://www.econbiz.de/10014470789
Saved in:
7
The readiness of manufacturing industries to transit to Quality 4.0
Maganga, Deusdedith Pastory
;
Taifa, Ismail W. R.
- In:
International journal of quality & reliability management
40
(
2023
)
7
,
pp. 1729-1752
Persistent link: https://www.econbiz.de/10014313899
Saved in:
8
Antecedents of attitudinal loyalty in a telecom service sector : the Nigerian case
Izogo, Ernest Emeka
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 747-768
Persistent link: https://www.econbiz.de/10011591125
Saved in:
9
Service quality, customer satisfaction and loyalty in automobile repair services sector
Izogo, Ernest Emeka
;
Ogba, Ike-Elechi
- In:
International journal of quality & reliability management
32
(
2015
)
3
,
pp. 250-269
Persistent link: https://www.econbiz.de/10010531022
Saved in:
10
Statistical tolerance design to minimize dual-responses of APFA height deviations with tolerance cost-quality loss model
Chattinnawat, Wichai
- In:
International journal of quality & reliability management
32
(
2015
)
5
,
pp. 434-455
Persistent link: https://www.econbiz.de/10011376752
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