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~isPartOf:"International journal of quality & reliability management"
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Quality management
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Mcadam, Rodney
14
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McAdam, Rodney
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International journal of quality & reliability management
Regional studies
15
Technovation : the international journal of technological innovation, entrepreneurship and technology management
12
R & D management
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
Scottish journal of political economy : the journal of the Scottish Economic Society
10
The international journal of entrepreneurship and innovation
10
Total quality management
9
Applied economics
8
Managing service quality : MSQ ; an international journal
8
International journal of public sector management : IJPSM
7
International journal of technology management : IJTM
7
Technology analysis & strategic management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of knowledge management
6
New Zealand economic papers
6
SERC discussion paper
6
International journal of entrepreneurial behaviour & research
5
Economics letters
4
Journal of general management
4
Journal of productivity analysis
4
Management decision : MD
4
Oxford bulletin of economics and statistics
4
Discussion papers / Adam Smith Business School, University of Glasgow
3
International small business journal
3
International small business journal : researching entrepreneurship
3
Journal of European industrial training
3
Journal of business research : JBR
3
Omega : the international journal of management science
3
Oxford economic papers
3
Regional studies : official journal of the Regional Studies Association
3
The economic and social review
3
The world economy : the leading journal on international economic relations
3
Applied economics letters
2
IEEE transactions on engineering management : EM
2
Industrial management & data systems
2
International journal of entrepreneurship and innovation management
2
Journal of regional science
2
Journal of small business and enterprise development
2
Journal of technology management in China
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OLC EcoSci
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ECONIS (ZBW)
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1
Customer-orientated six sigma in call centre performance measurement
McAdam, Rodney
;
Davies, John
;
Keogh, Bill
;
Finnegan, Anthony
- In:
International journal of quality & reliability management
26
(
2009
)
6
,
pp. 516-545
Persistent link: https://www.econbiz.de/10009525865
Saved in:
2
An exploratory study of business excellence in implementation in the United Arab Emirates (UAE) public sector : management and employee perceptions
McAdam, Rodney
;
Keogh, William
;
El Tigani, Adil Ahmed
; …
- In:
International journal of quality & reliability management
30
(
2013
)
4
,
pp. 426-445
Persistent link: https://www.econbiz.de/10009748524
Saved in:
3
An exploratory study of business excellence implementation in the United Arab Emirates (UAE) public sector: Management and employee perceptions
McAdam, Rodney
;
Keogh, William
;
Tigani, Adil Ahmed El
; …
- In:
International journal of quality & reliability management
30
(
2013
)
4
,
pp. 426-445
Persistent link: https://www.econbiz.de/10010121953
Saved in:
4
Customer-orientated Six Sigma in call centre performance measurement
Mcadam, Rodney
;
Davies, John
;
Keogh, Bill
;
Finnegan, Anthony
- In:
International journal of quality & reliability management
26
(
2009
)
6-7
,
pp. 516-545
Persistent link: https://www.econbiz.de/10008326460
Saved in:
5
Customer-orientated Six Sigma in call centre performance measurement
Mcadam, Rodney
;
Davies, John
;
Keogh, Bill
;
Finnegan, Anthony
- In:
International journal of quality & reliability management
26
(
2009
)
6
,
pp. 516-545
Persistent link: https://www.econbiz.de/10008272461
Saved in:
6
From quality management to socially responsible organisations: the case for CSR
Hazlett, Shirley-Ann
;
Mcadam, Rodney
;
Murray, Lisa
- In:
International journal of quality & reliability management
24
(
2007
)
7
,
pp. 669-682
Persistent link: https://www.econbiz.de/10007760053
Saved in:
7
Legitimising quality principles through critical incidents in organisational development
Mcadam, Rodney
;
Hazlett, Shirley-Ann
;
Henderson, Joan
- In:
International journal of quality & reliability management
23
(
2006
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10006359787
Saved in:
8
An empirical analysis of lead benchmarking and performance measurement: Guidance for qualitative research
Anderson, Karen
;
Mcadam, Rodney
- In:
International journal of quality & reliability management
22
(
2005
)
4
,
pp. 354-375
Persistent link: https://www.econbiz.de/10006362989
Saved in:
9
Influencing the future of TQM: internal and external driving factors
Mcadam, Rodney
;
Henderson, Joan
- In:
International journal of quality & reliability management
21
(
2004
)
1
,
pp. 51-71
Persistent link: https://www.econbiz.de/10006367353
Saved in:
10
Adopting a learning-based approach to improve internal communications: A large utility experience
Henderson, Joan
;
Mcadam, Rodney
- In:
International journal of quality & reliability management
20
(
2003
)
6-7
,
pp. 774-794
Persistent link: https://www.econbiz.de/10006368095
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