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Travellers' behavioral intentions depending on their beliefs : an empirical study
Pantouvakis, Angelos - In: International journal of quality and service sciences 5 (2013) 1, pp. 4-18
Persistent link: https://www.econbiz.de/10009754734
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Market orientation and service quality : opponents or colleagues
Pantouvakis, Angelos - In: International journal of quality and service sciences 6 (2014) 2/3, pp. 89-111
Persistent link: https://www.econbiz.de/10010404690
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Travellers' behavioral intentions depending on their beliefs : an empirical study
Pantouvakis, Angelos - In: International journal of quality and service sciences 5 (2013) 1, pp. 4-18
Persistent link: https://www.econbiz.de/10010146815
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Exploring the role of leadership style on the service quality-customer satisfaction link : evidence from a B2B environment
Pantouvakis, Angelos; Patsiouras, Christos - In: International journal of quality and service sciences 8 (2016) 1, pp. 88-101
Persistent link: https://www.econbiz.de/10011558935