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~isPartOf:"International journal of quality and service sciences"
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LEVERAGING LEAN IN ANCILLARY H...
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Dienstleistungsqualität
118
Service quality
118
Quality management
85
Qualitätsmanagement
84
Kundenzufriedenheit
60
Customer satisfaction
59
Consumer behaviour
31
Konsumentenverhalten
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Bäckström, Ingela
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International journal of quality and service sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
685
International journal of hospitality management
608
International journal of productivity and quality management : IJPQM
591
International journal of production research
566
The TQM journal : the international review of organizational improvement
513
International journal of quality & reliability management
488
NBER working paper series
402
Working paper / National Bureau of Economic Research, Inc.
364
International journal of production economics
358
SpringerLink / Bücher
357
NBER Working Paper
347
Total quality management & business excellence
343
The service industries journal
341
Journal of retailing and consumer services
338
Journal of business research : JBR
317
Health care management review : HCM review
298
International Journal of Quality & Reliability Management
269
European journal of operational research : EJOR
256
International journal of contemporary hospitality management
234
Quality management journal : QMJ
233
International journal of services and operations management
221
The journal of services marketing
214
Journal of health economics
211
Health care management science
209
Journal of health organization and management
208
International journal of six sigma and competitive advantage : IJSSCA
197
Auditing : a journal of practice & theory
185
Management science : journal of the Institute for Operations Research and the Management Sciences
169
Tourism management : research, policies, practice
164
Journal of hospitality marketing & management
162
Europäische Hochschulschriften / 5
161
Discussion paper series / IZA
158
Health economics
147
Journal of air transport management
146
Cogent business & management
144
Services marketing quarterly
144
Journal of Services Marketing
131
Journal of travel and tourism marketing
129
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
125
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ECONIS (ZBW)
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OLC EcoSci
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1
First evidences from "lean & safety" projects
Crema, Maria
;
Verbano, Chiara
;
Chiozza, Maria Laura
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 245-259
Persistent link: https://www.econbiz.de/10011400698
Saved in:
2
Ethics and lean management : a paradox?
Ljungblom, Mia
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 191-202
Persistent link: https://www.econbiz.de/10010404602
Saved in:
3
Enhancing the study of Lean transformation through organizational culture analysis
Snyder, Kristen
;
Ingelsson, Pernilla
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 395-411
Persistent link: https://www.econbiz.de/10011624036
Saved in:
4
Lean and six sigma : critical success factors revisited
Näslund, Dag
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 86-100
Persistent link: https://www.econbiz.de/10009754716
Saved in:
5
Lean Six Sigma in higher education institutions
Sunder, M. Vijaya
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10011587074
Saved in:
6
ISO 9001 in health service sector : a review and future research proposal
Rakhmawati, Tri
;
Sik, Sumaedi
;
Astrini, Nidya Judhi
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 17-29
Persistent link: https://www.econbiz.de/10010351500
Saved in:
7
Quality through accreditation
Lagrosen, Stefan Olof
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 469-483
Persistent link: https://www.econbiz.de/10011772210
Saved in:
8
Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing
;
He, Zhen
;
Deng, Yujia
;
Zhang, Min
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
Saved in:
9
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
10
Quality leadership, technology integration and patient care quality across countries : moderating roles of national culture and infrastructure development
Chakraborty, Subhajit
;
Gonzalez, Jorge A.
;
Sahagun, …
- In:
International journal of quality and service sciences
16
(
2024
)
3
,
pp. 389-412
Persistent link: https://www.econbiz.de/10015078781
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